Your name, email and login are registered in our database, but are not sold to third parties. Your password is protected by encryption, and no one but you knows it (unless you tell them). In the case of subscribers, we also have your CPF/CNPJ and your/your company's address. All this data can be modified or deleted at any time, and is in accordance with the Data Protection Law.

We have access to your use of Elos, such as the times the conference is held, who participates, duration, etc. All this data is collected for your monthly report. We also have access to the most used features and what the problems are during the conference. For none of these data your content is accessed. All of them are collected using metrics.

The reports show data from conferences that were held at Elos, such as:

• Graph of users per day, highlighting new users
• Total hits in the month
• Total unique users in the month
• Maximum simultaneous accesses
• Maximum users in a conference
• Maximum simultaneous rooms
• Total rooms used
• Total conferences held
• Total hours in conferences
• Maximum hours in a conference
• Total recordings made
• Total hours recorded
Only actual meetings are counted. Test meetings do not appear in the report.

We consider test meetings to be those made to see the room, these are the meetings that are considered this way to avoid charges for meetings and accesses made just to test the tool. Our algorithm eliminates meetings shorter than 30 minutes with just one participant and that were not recorded. These meetings are disregarded, will not appear in reports and will not be charged. Any meeting that is recorded; that lasts more than 30 minutes; or that has more than one participant will be considered, will appear in the reports and will be charged.