{"id":2769,"date":"2023-10-10T13:57:01","date_gmt":"2023-10-10T13:57:01","guid":{"rendered":"https:\/\/elos.vc\/site\/suporte-2\/"},"modified":"2025-09-10T21:28:06","modified_gmt":"2025-09-10T21:28:06","slug":"suporte","status":"publish","type":"page","link":"https:\/\/elos.vc\/site\/es\/suporte\/","title":{"rendered":"Soporte"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2769\" class=\"elementor elementor-2769\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b302bee e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"5b302bee\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22a51f9f elementor-widget elementor-widget-icon-box\" data-id=\"22a51f9f\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/elos.vc\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-box.min.css\">\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSoporte\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNuestro equipo est\u00e1 listo para ofrecerle un servicio y soporte personalizado para ayudarle con todas sus necesidades. Seremos tus socios, por lo que estaremos disponibles para guiarte y ayudarte a ti y a tu instituci\u00f3n educativa en cada etapa del proceso.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d0592d e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"4d0592d\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa6bbd3 elementor-widget elementor-widget-heading\" data-id=\"fa6bbd3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">\u00bfQuieres aprender a utilizar Elos? Empieza aqui:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31b6ef4 e-flex e-con-boxed e-con e-child\" data-id=\"31b6ef4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"eael-wrapper-link-109d6f8 --eael-wrapper-link-tag\" href=\"https:\/\/ajuda.elos.vc\/kb\/article\/150995\/tudo-sobre-o-elos\" target=\"_blank\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-109d6f8\" class=\"elementor-element elementor-element-109d6f8 e-con-full button e-flex e-con e-child\" data-id=\"109d6f8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3456a61 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3456a61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h4><b>CENTRO DE AYUDA<br \/>Tutoriales de texto<\/b><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"eael-wrapper-link-d22da35 --eael-wrapper-link-tag\" href=\"https:\/\/youtube.com\/channel\/UC53LLXbelBuk3lyB40GJ2Fg\/ElosAl%C3%A9mdavideoconfer%C3%AAncia?si=RgZV0TH4KOXL4Flr\" target=\"_blank\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-d22da35\" class=\"elementor-element elementor-element-d22da35 e-con-full button e-flex e-con e-child\" data-id=\"d22da35\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53a2b99 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"53a2b99\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><b>CANAL DE YOUTUBE<br \/>Tutoriales en v\u00eddeo<\/b><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2cb5457e e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"2cb5457e\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52e69e1b elementor-widget elementor-widget-heading\" data-id=\"52e69e1b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Descubra nuestro SLA (Acuerdo de Nivel de Servicio)<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-580f1909 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"580f1909\" data-element_type=\"container\" data-settings=\"{&quot;animation_tablet&quot;:&quot;fadeIn&quot;,&quot;animation_mobile&quot;:&quot;none&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6e8abf09 e-flex e-con-boxed e-con e-child\" data-id=\"6e8abf09\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c713d4e elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"7c713d4e\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"37\" viewbox=\"0 0 40 37\" 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excepto festivos, de 9 a 17 horas (hora de Brasilia)\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ed969fa e-flex e-con-boxed e-con e-child\" data-id=\"3ed969fa\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dcf05fb elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"6dcf05fb\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"34\" height=\"41\" viewbox=\"0 0 34 41\" fill=\"none\"><path d=\"M18.9318 40.2347C18.3702 40.2347 17.8994 40.0458 17.5195 39.668C17.1395 39.2901 16.9496 38.822 16.9496 38.2634C16.9496 37.7017 17.1395 37.231 17.5195 36.8511C17.8994 36.4711 18.3702 36.2811 18.9318 36.2811H29.6225V34.452H26.2922C25.1479 34.452 24.1682 34.0445 23.3533 33.2296C22.5383 32.4146 22.1309 31.435 22.1309 30.2906V23.477C22.1309 22.3326 22.5383 21.3529 23.3533 20.538C24.1682 19.7231 25.1479 19.3156 26.2922 19.3156H29.6225V17.8145C29.6225 14.3073 28.3871 11.3201 25.9165 8.85309C23.4457 6.38603 20.4568 5.1525 16.9496 5.1525C13.4569 5.1525 10.4716 6.38603 7.99359 8.85309C5.51562 11.3201 4.27663 14.3073 4.27663 17.8145V19.3156H7.60691C8.75127 19.3156 9.7309 19.7231 10.5458 20.538C11.3608 21.3529 11.7683 22.3326 11.7683 23.477V30.2906C11.7683 31.435 11.3608 32.4146 10.5458 33.2296C9.7309 34.0445 8.75127 34.452 7.60691 34.452H4.27663C3.12478 34.452 2.14325 34.0464 1.33204 33.2352C0.520837 32.424 0.115234 31.4425 0.115234 30.2906V17.8145C0.115234 15.5091 0.559478 13.3361 1.44797 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la convocatoria.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-178ef3 e-flex e-con-boxed e-con e-child\" data-id=\"178ef3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65dd4ea7 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"65dd4ea7\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"31\" height=\"38\" viewbox=\"0 0 31 38\" fill=\"none\"><path d=\"M15.9505 26.4961C16.5152 26.4961 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17.3036V8.75917C0.945312 7.88767 1.1955 7.10332 1.69587 6.40613C2.19626 5.70892 2.84807 5.20489 3.65129 4.89405L14.4951 0.833119C14.9729 0.658829 15.4581 0.571686 15.9505 0.571686C16.4429 0.571686 16.928 0.658829 17.4058 0.833119L28.2496 4.89405C29.0529 5.20489 29.7047 5.70892 30.2051 6.40613C30.7054 7.10332 30.9556 7.88767 30.9556 8.75917V17.3036C30.9556 21.6154 29.7143 25.6634 27.2317 29.4476C24.749 33.2319 21.4244 35.8173 17.2577 37.2038C17.0456 37.272 16.8336 37.3232 16.6215 37.3573C16.4094 37.3915 16.1857 37.4085 15.9505 37.4085ZM15.9505 33.28C19.07 32.2302 21.6572 30.2181 23.712 27.2437C25.7668 24.2693 26.7942 20.9576 26.7942 17.3087V8.75917L15.9505 4.69824L5.10671 8.76448V17.3036C5.10671 20.9559 6.13413 24.2693 8.18895 27.2437C10.2438 30.2181 12.8309 32.2302 15.9505 33.28Z\" fill=\"#2CCCD3\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPara problemas graves\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tControlamos las 24 horas del d\u00eda, los 7 d\u00edas de la semana (24x7). En caso de indisponibilidad del servicio el plazo es de 4 horas h\u00e1biles para su restablecimiento.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2426fc85 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"2426fc85\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b1918d8 elementor-widget elementor-widget-heading\" data-id=\"2b1918d8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nuestros canales<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-771fe71f e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"771fe71f\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_mobile&quot;:&quot;none&quot;,&quot;animation_delay&quot;:450}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2022d0a2 e-con-full e-flex e-con e-child\" data-id=\"2022d0a2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-402c059e elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"402c059e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Servicio general<br \/>atendimento@mconf.com<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11ead5b5 elementor-align-right elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"11ead5b5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"mailto:atendimento@mconf.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"18\" viewbox=\"0 0 22 18\" fill=\"none\"><path d=\"M3.07187 17.2033C2.44216 17.2033 1.90556 16.9816 1.46207 16.5381C1.01861 16.0946 0.796875 15.558 0.796875 14.9283V3.07178C0.796875 2.44206 1.01862 1.90546 1.46213 1.46198C1.90559 1.01849 2.44218 0.796753 3.0719 0.796753H18.9284C19.5581 0.796753 20.0947 1.01849 20.5382 1.46198C20.9817 1.90546 21.2034 2.44206 21.2034 3.07178V14.9283C21.2034 15.558 20.9817 16.0946 20.5382 16.5381C20.0947 16.9816 19.5581 17.2033 18.9284 17.2033H3.07187ZM11.0001 10.2571L3.07187 5.2571V14.9283H18.9284V5.2571L11.0001 10.2571ZM11.0001 8.07178L18.9284 3.07178H3.07187L11.0001 8.07178ZM3.07187 5.2571V3.07178V14.9283V5.2571Z\" fill=\"#1C1B1F\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c07c405 e-con-full e-flex e-con e-child\" data-id=\"2c07c405\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-763d94b1 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"763d94b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Soporte t\u00e9cnico<br \/>suporte@mconf.com<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-549ebe8e elementor-align-right elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"549ebe8e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"mailto:suporte@mconf.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"18\" viewbox=\"0 0 22 18\" fill=\"none\"><path d=\"M3.07187 17.2033C2.44216 17.2033 1.90556 16.9816 1.46207 16.5381C1.01861 16.0946 0.796875 15.558 0.796875 14.9283V3.07178C0.796875 2.44206 1.01862 1.90546 1.46213 1.46198C1.90559 1.01849 2.44218 0.796753 3.0719 0.796753H18.9284C19.5581 0.796753 20.0947 1.01849 20.5382 1.46198C20.9817 1.90546 21.2034 2.44206 21.2034 3.07178V14.9283C21.2034 15.558 20.9817 16.0946 20.5382 16.5381C20.0947 16.9816 19.5581 17.2033 18.9284 17.2033H3.07187ZM11.0001 10.2571L3.07187 5.2571V14.9283H18.9284V5.2571L11.0001 10.2571ZM11.0001 8.07178L18.9284 3.07178H3.07187L11.0001 8.07178ZM3.07187 5.2571V3.07178V14.9283V5.2571Z\" fill=\"#1C1B1F\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6250abf8 e-flex e-con-boxed e-con e-child\" data-id=\"6250abf8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-143d7bad e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"143d7bad\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_mobile&quot;:&quot;none&quot;,&quot;animation_delay&quot;:650}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-594823f1 elementor-widget-mobile__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"594823f1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Nuestro whatsapp<br \/>\u200e<span class=\"notion-enable-hover\" data-token-index=\"1\">+55 51 2221-0297<\/span><!-- notionvc: c8806c28-a685-4b3e-9c12-f220e50e0b29 --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-631ea4bd elementor-align-right elementor-widget elementor-widget-button\" data-id=\"631ea4bd\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/wa.me\/555137377000\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M8.002 0H7.998C3.58701 0 1.04969e-05 3.588 1.04969e-05 7.99999C-0.0027286 9.685 0.530659 11.3272 1.52301 12.689L0.52601 15.661L3.60101 14.678C4.90538 15.5434 6.43668 16.0033 8.002 16C12.413 16 16 12.411 16 7.99999C16 3.589 12.413 0 8.002 0ZM12.657 11.297C12.464 11.842 11.698 12.294 11.087 12.426C10.669 12.515 10.123 12.586 8.285 11.824C5.93401 10.85 4.42001 8.46099 4.30201 8.30599C4.18901 8.15099 3.35201 7.04099 3.35201 5.89299C3.35201 4.74499 3.93501 4.186 4.17001 3.946C4.36301 3.749 4.68201 3.659 4.98801 3.659C5.08701 3.659 5.17601 3.664 5.25601 3.668C5.49101 3.678 5.60901 3.692 5.76401 4.063C5.95701 4.528 6.42701 5.67599 6.48301 5.79399C6.54001 5.91199 6.59701 6.07199 6.51701 6.22699C6.44201 6.38699 6.37601 6.45799 6.25801 6.59399C6.14001 6.72999 6.02801 6.83399 5.91001 6.97999C5.80201 7.10699 5.68001 7.24299 5.81601 7.47799C5.95201 7.70799 6.42201 8.47499 7.11401 9.09099C8.007 9.88599 8.731 10.14 8.99 10.248C9.183 10.328 9.413 10.309 9.554 10.159C9.733 9.96599 9.954 9.64599 10.179 9.33099C10.339 9.10499 10.541 9.07699 10.753 9.15699C10.969 9.23199 12.112 9.79699 12.347 9.91399C12.582 10.032 12.737 10.088 12.794 10.187C12.85 10.286 12.85 10.751 12.657 11.297Z\" fill=\"#0B3142\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Entrar en contacto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49cd0e93 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"49cd0e93\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4557ce36 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"4557ce36\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conozca a nuestro equipo<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f38510e elementor-hidden-desktop elementor-hidden-tablet elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"6f38510e\" data-element_type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;_id&quot;:&quot;ba859b0&quot;,&quot;slide_title&quot;:&quot;Slide #2&quot;},{&quot;_id&quot;:&quot;0c3eece&quot;,&quot;slide_title&quot;:&quot;Slide #3&quot;}],&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/elos.vc\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-nested-carousel.min.css\">\t\t<div class=\"e-n-carousel swiper\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 de 2\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6be4bbe3 e-flex e-con-boxed e-con e-child\" data-id=\"6be4bbe3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5bf461d8 e-flex e-con-boxed e-con e-child\" data-id=\"5bf461d8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-326c2f4e eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"326c2f4e\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-326c2f4e\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Matheus-Penha.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Matheus Eilers Penha<\/h2><h3 class=\"eael-team-member-position\">Analista de soporte<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 de 2\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-374fc085 e-flex e-con-boxed e-con e-child\" data-id=\"374fc085\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-34ec4fa5 e-flex e-con-boxed e-con e-child\" data-id=\"34ec4fa5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1115f3e8 eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"1115f3e8\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-1115f3e8\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Pedro-Henrique.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Pedro Henrique<\/h2><h3 class=\"eael-team-member-position\">Analista de soporte<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1be588ac elementor-hidden-mobile e-flex e-con-boxed e-con e-child\" data-id=\"1be588ac\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5778f8e e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"5778f8e\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_delay&quot;:550}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41edb30f eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"41edb30f\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-41edb30f\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Matheus-Penha.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Matheus Eilers Penha<\/h2><h3 class=\"eael-team-member-position\">Analista de soporte<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-202cc305 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"202cc305\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_delay&quot;:750}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a0c20ba eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"5a0c20ba\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-5a0c20ba\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Pedro-Henrique.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Pedro Henrique<\/h2><h3 class=\"eael-team-member-position\">Analista de soporte<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd837bb elementor-hidden-mobile elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-child\" data-id=\"fd837bb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-02b23ed e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"02b23ed\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_delay&quot;:350}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f63eb61 eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"f63eb61\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-f63eb61\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Jessica-Pimentel.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Jessica Pimentel<\/h2><h3 class=\"eael-team-member-position\">Asistente de Servicio y Soporte<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d43ea44 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"d43ea44\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_delay&quot;:550}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1040946 eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"1040946\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-1040946\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Matheus-Penha.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Matheus Eilers Penha<\/h2><h3 class=\"eael-team-member-position\">Analista de soporte<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aee486d e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"aee486d\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_delay&quot;:750}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6042cd eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"d6042cd\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-d6042cd\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Pedro-Henrique.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Pedro Henrique<\/h2><h3 class=\"eael-team-member-position\">Analista de soporte<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1527f7f0 e-flex e-con-boxed e-con e-child\" data-id=\"1527f7f0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79e1340f elementor-widget elementor-widget-menu-anchor\" data-id=\"79e1340f\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\nbody.elementor-page .elementor-widget-menu-anchor{margin-bottom:0}<\/style>\t\t<div class=\"elementor-menu-anchor\" id=\"perguntas-frequentes\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-213f9f67 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"213f9f67\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c072caa elementor-widget elementor-widget-icon-box\" data-id=\"7c072caa\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPreguntas frecuentes\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAqu\u00ed encontrar\u00e1 las principales preguntas de nuestra base de conocimientos.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-237ebe8b e-flex e-con-boxed e-con e-child\" data-id=\"237ebe8b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f9502e2 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"6f9502e2\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-6f9502e2\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"6f9502e2\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"o-que-o-elos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1871\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 es Elos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1871\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"o-que-o-elos\"><p>Elos es una herramienta de videoconferencia que funciona completamente online y no requiere ning\u00fan tipo de instalaci\u00f3n, solo tienes una conexi\u00f3n a internet y podr\u00e1s utilizarla desde cualquier parte del mundo y desde cualquier dispositivo.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3dc7e63a e-flex e-con-boxed e-con e-child\" data-id=\"3dc7e63a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e528350 elementor-widget elementor-widget-heading\" data-id=\"6e528350\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Usar<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1769d505 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"1769d505\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-1769d505\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"1769d505\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"como-usar-o-elos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-3921\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo utilizar Elos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-3921\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"como-usar-o-elos\"><p>Usar Elos es simple. Todo lo que necesitas es una conexi\u00f3n a Internet y una cuenta, no se requiere instalaci\u00f3n. Acceda a nuestro Centro de ayuda para conocer todas las funciones de Elos <a href=\"https:\/\/ajuda.elos.vc\/kb\/article\/150995\/tudo-sobre-o-elos\" target=\"_blank\" rel=\"noopener\">haciendo clic aqu\u00ed.<\/a><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"que-funcionalidades-o-elos-tem\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-3922\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 caracter\u00edsticas tiene Elos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-3922\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"que-funcionalidades-o-elos-tem\"><p>Adem\u00e1s de la participaci\u00f3n de audio y video, que es b\u00e1sica, Elos tiene caracter\u00edsticas que promueven la interacci\u00f3n en tiempo real:<\/p><ul><li>Pizarra individual y compartida<\/li><li>Encuestas personalizables<\/li><li>Grabaci\u00f3n de conferencia<\/li><li>Chat p\u00fablico y privado<\/li><li>Notas compartidas<\/li><li>Compartir presentaciones y documentos<\/li><li>Posibilidad de ampliar las presentaciones.<\/li><li>Compartir pantalla<\/li><li>compartir v\u00eddeos de youtube<\/li><li>Cron\u00f3grafo<\/li><\/ul><p>En nuestro blog tenemos art\u00edculos que presentan varias de estas caracter\u00edsticas, mira una de ellas:\u00a0<a href=\"https:\/\/blog.elos.vc\/5-funcionalidades-que-deixam-a-sua-videocolaboracao-mais-interativa\/\" target=\"_blank\" rel=\"noopener\">https:\/\/blog.elos.vc\/5-funcionalidades-que-deixam-a-sua-videocolaboracao-mais-interativa\/<\/a><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"posso-acessar-uma-conferncia-do-meu-celular-ou-tablet\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-3923\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfPuedo acceder a una conferencia desde mi celular o tablet?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-3923\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"posso-acessar-uma-conferncia-do-meu-celular-ou-tablet\"><p>S\u00ed, la plataforma es completamente online y puedes acceder a ella desde cualquier dispositivo que tenga navegador. Consulta los requisitos t\u00e9cnicos. <a href=\"https:\/\/elos.vc\/site\/es\/suporte\/#requisitos-tecnicos\" target=\"_blank\" rel=\"noopener\">haciendo clic aqu\u00ed<\/a>.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"posso-utilizar-qualquer-cmera-com-a-plataforma\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-3924\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfPuedo usar cualquier c\u00e1mara con la plataforma?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-3924\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"posso-utilizar-qualquer-cmera-com-a-plataforma\"><p>Cualquier c\u00e1mara o c\u00e1mara web que conecte a su computadora y sea detectada por su sistema operativo ser\u00e1 compatible con Elos, incluidas las que ya est\u00e1n incluidas en las computadoras port\u00e1tiles.<br \/>Por comodidad, muchos usuarios tienden a utilizar c\u00e1maras web con conexi\u00f3n USB, que tienen suficiente calidad para la transmisi\u00f3n y son f\u00e1ciles de conectar y configurar en el sistema. En los dispositivos m\u00f3viles (celulares y tablets) se puede utilizar tanto la c\u00e1mara frontal como la c\u00e1mara trasera del dispositivo.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50de917c e-flex e-con-boxed e-con e-child\" data-id=\"50de917c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cfab702 elementor-widget elementor-widget-heading\" data-id=\"5cfab702\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soporte<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e895bf8 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"2e895bf8\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-2e895bf8\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"2e895bf8\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"requisitos-tecnicos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-7801\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfCu\u00e1les son los requisitos t\u00e9cnicos para utilizar Elos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7801\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"requisitos-tecnicos\"><p>Para que puedas utilizar correctamente las funcionalidades de Elos, es ideal que tu dispositivo cumpla con los requisitos t\u00e9cnicos m\u00ednimos a continuaci\u00f3n:<\/p><ul><li>Se recomienda utilizar una computadora con al menos procesamiento Quad Core (un procesador de 4 n\u00facleos) y 6GB de memoria RAM;<\/li><li>El usuario deber\u00e1 utilizar los navegadores Google Chrome o Mozilla Firefox, actualizados a la \u00faltima versi\u00f3n disponible, para acceder a la plataforma, tanto desde un ordenador como desde su dispositivo Android (versi\u00f3n 4.0 o superior);<\/li><li>En su dispositivo m\u00f3vil iOS (versi\u00f3n 12.2 o superior), el usuario deber\u00e1 utilizar el navegador Safari, actualizado a la \u00faltima versi\u00f3n disponible;<\/li><li>Se recomienda una conexi\u00f3n de red de banda ancha con capacidad dedicada de 5 Mbps para descarga y 2 Mbps para carga;<\/li><\/ul><p>Elos no es compatible con Internet Explorer ni con otros navegadores distintos de los mencionados anteriormente.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"posso-configurar-o-elos-para-consumir-menos-dados-durante-uma-videoconferncia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-7802\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfPuedo configurar Elos para que consuma menos datos durante una videoconferencia?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7802\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"posso-configurar-o-elos-para-consumir-menos-dados-durante-uma-videoconferncia\"><p>S\u00ed, si tienes problemas de conexi\u00f3n o est\u00e1s utilizando una red m\u00f3vil y quieres ahorrar datos, puedes activar el modo Ahorro de Datos. Para saber c\u00f3mo, visita nuestro Centro de ayuda <a href=\"https:\/\/ajuda.elos.vc\/kb\/article\/141045\/conexao-de-rede-durante-uma-videoconferencia\" target=\"_blank\" rel=\"noopener\">haciendo clic aqu\u00ed<\/a>.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-316803e e-flex e-con-boxed e-con e-child\" data-id=\"316803e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-380f604c elementor-widget elementor-widget-heading\" data-id=\"380f604c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cuentas<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67ad5c6d elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"67ad5c6d\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-67ad5c6d\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"67ad5c6d\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"todos-os-participantes-da-conferncia-precisam-ter-conta-no-elos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1731\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfTodos los participantes de la conferencia deben tener una cuenta Elos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1731\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"todos-os-participantes-da-conferncia-precisam-ter-conta-no-elos\"><p>No. S\u00f3lo el propietario de la sala de videoconferencia debe tener una cuenta; otros pueden unirse a la reuni\u00f3n utilizando la opci\u00f3n &quot;invitado&quot;.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"como-eu-crio-a-minha-conta\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1732\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo creo mi cuenta?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1732\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"como-eu-crio-a-minha-conta\"><p>Crear una cuenta Elos es gratis, solo reg\u00edstrate <a href=\"https:\/\/elos.vc\/site\/es\/language\/pt-br\/?redir_url=%2Fregister\" rel=\"noopener\">haciendo clic aqu\u00ed<\/a>.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-598201cf e-flex e-con-boxed e-con e-child\" data-id=\"598201cf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26ad9578 elementor-widget elementor-widget-heading\" data-id=\"26ad9578\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Firma<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5be30278 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"5be30278\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-5be30278\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"5be30278\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"quem-pode-assinar-o-elos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1541\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQui\u00e9n puede suscribirse a Elos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1541\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"quem-pode-assinar-o-elos\"><p>Cualquiera puede suscribirse a Elos, en cualquier parte del mundo. Elos se adapta a instituciones educativas, empresas, proveedores de tecnolog\u00eda, escuelas de idiomas, hospitales, cl\u00ednicas, entre otros. Si necesitas algo que no encuentras, <a href=\"#contato\" rel=\"noopener\">entre en contacto<\/a>\u00a0y te ayudaremos.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"como-cobrado\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1542\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo se cobra?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1542\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"como-cobrado\"><p>Elos es pospago y se cobra a los usuarios \u00fanicos que acceden a sus conferencias durante todo el mes. Usuario \u00fanico es la persona que ha realizado al menos un acceso. Esta misma persona podr\u00e1 realizar numerosos accesos durante un mismo mes y se contabilizar\u00e1 como un solo usuario.<\/p><p>Adem\u00e1s, puedes probar todas las funciones de Elos antes de suscribirte, simplemente usa el plan gratuito.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"existem-descontos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1543\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfHay descuentos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1543\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"existem-descontos\"><p>S\u00ed. Si tienes muchos usuarios \u00fanicos en un mes, estos son los rangos de descuento actuales:<\/p><ul><li>M\u00e1s de 250 usuarios \u00fanicos: descuento 10%;<\/li><li>M\u00e1s de 500 usuarios \u00fanicos: descuento 20%;<\/li><li>M\u00e1s de 1000 usuarios \u00fanicos: descuento 30%;<\/li><li>M\u00e1s de 2500 usuarios \u00fanicos: descuento 40%;<\/li><li>M\u00e1s de 5000 usuarios \u00fanicos: descuento 50%.<\/li><\/ul><p>Ocasionalmente tambi\u00e9n publicamos c\u00f3digos promocionales que se pueden utilizar al suscribirse.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-plano-premium-me-d-acesso-a-quais-diferenciais\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1544\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfA qu\u00e9 funciones me da acceso el plan Premium?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1544\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"o-plano-premium-me-d-acesso-a-quais-diferenciais\"><p>Al suscribirse al plan Premium, vea a qu\u00e9 tendr\u00e1 derecho:<\/p><ul><li>Videoconferencias con hasta 100 personas conectadas<\/li><li>Posibilidad de grabar tantas conferencias como quieras<\/li><li>F\u00e1cil integraci\u00f3n con otras herramientas (como Moodle, Canvas, WordPress y otras)<\/li><li>Informes de uso con datos detallados de todas tus reuniones (n\u00famero de reuniones, n\u00famero de usuarios, duraci\u00f3n de las conferencias, grabaciones totales y mucho m\u00e1s)<\/li><li>Con la integraci\u00f3n, puedes crear tantas habitaciones como quieras.<\/li><\/ul><p>Para suscribirte, primero debes crear una cuenta gratuita y luego desde la cuenta gratuita podr\u00e1s suscribirte. Si tienes preguntas sobre c\u00f3mo hacer esto <a href=\"#contato\" rel=\"noopener\">entre en contacto<\/a>.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-103c13ad e-flex e-con-boxed e-con e-child\" data-id=\"103c13ad\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35cd5fc2 elementor-widget elementor-widget-heading\" data-id=\"35cd5fc2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L\u00edmites<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47e15bfc elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"47e15bfc\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-47e15bfc\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"47e15bfc\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"h-um-limite-de-tempo-nas-conferncias\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1201\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfHay un l\u00edmite de tiempo para las conferencias?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1201\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"h-um-limite-de-tempo-nas-conferncias\"><p>No hay l\u00edmite de tiempo por sesi\u00f3n en ninguno de nuestros planes, podr\u00e1s realizar tus conferencias durante el tiempo que creas necesario.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"h-um-limite-no-nmero-de-reunies\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1202\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfExiste un l\u00edmite en el n\u00famero de reuniones?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1202\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"h-um-limite-no-nmero-de-reunies\"><p>No, puedes tener tantas reuniones como quieras durante el mes. Incluso puedes realizar m\u00e1s de una reuni\u00f3n por d\u00eda.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"h-um-limite-no-nmero-de-usurios-por-ms\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1203\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfExiste un l\u00edmite en la cantidad de usuarios por mes?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1203\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"h-um-limite-no-nmero-de-usurios-por-ms\"><p>No hay l\u00edmite en la cantidad de usuarios que pueden acceder a la herramienta. Las habitaciones tienen limitaciones seg\u00fan el plan. <a href=\"https:\/\/elos.vc\/site\/es\/planos-assinatura\/#planos\" rel=\"noopener\">Compru\u00e9balo aqu\u00ed<\/a>.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"h-um-limite-de-usurios-por-conferncia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1204\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfExiste un l\u00edmite de usuarios por conferencia?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1204\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"h-um-limite-de-usurios-por-conferncia\"><p>No plano gratuito, o limite \u00e9 de 4 pessoas, no plano Premium o limite \u00e9 de 100 pessoas por sala.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-630df772 e-flex e-con-boxed e-con e-child\" data-id=\"630df772\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75e33d2 elementor-widget elementor-widget-heading\" data-id=\"75e33d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Grabaciones<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49052a3a elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"49052a3a\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-49052a3a\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"49052a3a\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"-possvel-gravar-as-conferncias\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1221\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfEs posible grabar conferencias?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1221\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"-possvel-gravar-as-conferncias\"><p>Sim, o Elos permite a grava\u00e7\u00e3o das confer\u00eancias. Tanto no plano gratuito quanto no plano Premium voc\u00ea tem direito a gravar quantas confer\u00eancias quiser.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-que-gravado-em-uma-conferncia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1222\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 se registra en una conferencia?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1222\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"o-que-gravado-em-uma-conferncia\"><p>Se graban los v\u00eddeos y audios de los participantes, los documentos compartidos, el uso compartido de pantalla y el chat p\u00fablico.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"por-quanto-tempo-as-gravaes-ficam-disponveis\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1223\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfCu\u00e1nto tiempo est\u00e1n disponibles las grabaciones?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1223\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"por-quanto-tempo-as-gravaes-ficam-disponveis\"><p>As grava\u00e7\u00f5es de usu\u00e1rios do plano gratuito s\u00e3o armazenadas por uma semana, j\u00e1 as grava\u00e7\u00f5es de usu\u00e1rios premium, s\u00e3o armazenadas por 6 meses a partir da sua data de cria\u00e7\u00e3o.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-que-posso-fazer-com-as-gravaes\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1224\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 puedo hacer con las grabaciones?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1224\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"o-que-posso-fazer-com-as-gravaes\"><p>Mientras est\u00e9n disponibles, podr\u00e1s verlos online o incluso descargar la grabaci\u00f3n en formato de v\u00eddeo.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16d5d247 e-flex e-con-boxed e-con e-child\" data-id=\"16d5d247\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19ea7b9 elementor-widget elementor-widget-heading\" data-id=\"19ea7b9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integraci\u00f3n y personalizaci\u00f3n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a171f63 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"2a171f63\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-2a171f63\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"2a171f63\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"posso-integrar-o-elos-com-outros-sistemas\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-7061\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfPuedo integrar Elos con otros sistemas?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7061\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"posso-integrar-o-elos-com-outros-sistemas\"><p>S\u00ed, puedes integrar Elos con otros sistemas. <a href=\"https:\/\/elos.vc\/site\/es\/integracao\/#sistemas\" rel=\"noopener\">Consulta la lista completa<\/a> o <a href=\"#contato\" rel=\"noopener\">entre en contacto<\/a> si no has encontrado lo que necesitas.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"quanto-custa-a-integrao\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-7062\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfCu\u00e1nto cuesta la integraci\u00f3n?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7062\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"quanto-custa-a-integrao\"><p>La integraci\u00f3n no tiene costes adicionales, solo s\u00e9 usuario Premium.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-que-a-customizao\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-7063\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 es la personalizaci\u00f3n?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7063\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"o-que-a-customizao\"><p>La personalizaci\u00f3n le permite personalizar su sala de conferencias. Es parte del plan Premium.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-que-pode-ser-customizado\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-7064\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 se puede personalizar?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7064\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"o-que-pode-ser-customizado\"><p>Elos te permite personalizar:<\/p><ul><li>La presentaci\u00f3n que aparece al inicio de la conferencia.<\/li><li>Permisos de audio y video<\/li><li>Uso o no del chat en la conferencia<\/li><li>Nombre de la habitaci\u00f3n<\/li><li>Enlace de videoconferencia<\/li><\/ul><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b792b9 e-flex e-con-boxed e-con e-child\" data-id=\"2b792b9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-692722bb elementor-widget elementor-widget-heading\" data-id=\"692722bb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Datos y seguridad<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c6327d elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"8c6327d\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-8c6327d\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"8c6327d\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"quais-dados-pessoais-meus-vocs-tm\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1471\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 datos personales tienes?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1471\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"quais-dados-pessoais-meus-vocs-tm\"><p class=\"translation-block\">Su nombre, correo electr\u00f3nico e inicio de sesi\u00f3n (cuando corresponda) se registran en nuestra base de datos y no se venden a terceros. En el caso de suscriptores, tambi\u00e9n tenemos su CPF\/CNPJ y la direcci\u00f3n de su empresa. Todos estos datos pueden ser modificados o eliminados en cualquier momento y su procesamiento se realiza de acuerdo con la LGPD (Ley General de Protecci\u00f3n de Datos). Tambi\u00e9n puede consultar nuestra Pol\u00edtica de Privacidad.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"quais-dados-sobre-a-conferncia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1472\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 informaci\u00f3n sobre la conferencia?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1472\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"quais-dados-sobre-a-conferncia\"><p>Tenemos acceso a su uso de Elos, como los horarios en que se realiza la conferencia, qui\u00e9n participa, duraci\u00f3n, etc. Todos estos datos se recopilan para su informe mensual. Tambi\u00e9n tenemos acceso a las funciones m\u00e1s utilizadas y cu\u00e1les son los problemas durante la conferencia. Para ninguno de estos datos se accede a su contenido. Todos ellos se recopilan mediante m\u00e9tricas.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-que-tem-nos-relatrios-mensais\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1473\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 hay en los informes mensuales?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1473\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"o-que-tem-nos-relatrios-mensais\"><p>Los informes muestran datos de conferencias que se llevaron a cabo en Elos, tales como:<\/p><ul><li style=\"list-style-type: none;\"><ul><li><ul><li>Gr\u00e1fico de usuarios por d\u00eda, destacando nuevos usuarios<\/li><li>Visitas totales en el mes<\/li><li>Total de usuarios \u00fanicos en el mes<\/li><li>Accesos simult\u00e1neos m\u00e1ximos<\/li><li>Usuarios m\u00e1ximos en una conferencia<\/li><li>M\u00e1ximo de salas simult\u00e1neas<\/li><li>Total de habitaciones utilizadas<\/li><li>Total de conferencias celebradas<\/li><li>Horas totales en conferencias<\/li><li>Horas m\u00e1ximas en una conferencia<\/li><li>Grabaciones totales realizadas<\/li><li>Horas totales registradas<\/li><\/ul><!-- notionvc: 4a37870d-2dc6-443e-a6c5-631f1320c9ab --><\/li><\/ul><\/li><\/ul><ul><li>Solo se contabilizan las reuniones reales. Las reuniones de prueba (con hasta 2 participantes, duraci\u00f3n hasta 5 minutos y no grabadas) no aparecen en el informe.<\/li><\/ul><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-que-so-reunies-teste\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1474\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 son las reuniones de prueba?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1474\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"o-que-so-reunies-teste\"><p>Consideramos reuniones de prueba aquellas que se realizan para ver la sala, son las reuniones que se consideran de esta manera para evitar cargos por reuniones y accesos realizados solo para probar la herramienta. Nuestro algoritmo elimina reuniones de menos de 30 minutos con un solo participante y que no fueron grabadas. Estas reuniones no se tienen en cuenta, no aparecer\u00e1n en informes y no ser\u00e1n imputadas. Cualquier reuni\u00f3n que quede grabada; que dure m\u00e1s de 30 minutos; o que tenga m\u00e1s de un participante ser\u00e1 considerado, aparecer\u00e1 en los informes y ser\u00e1 cobrado.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"quais-so-as-medidas-tcnicas-de-segurana-que-o-elos-oferece\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1475\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfCu\u00e1les son las medidas t\u00e9cnicas de seguridad que ofrece Elos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1475\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"quais-so-as-medidas-tcnicas-de-segurana-que-o-elos-oferece\"><p>Las contrase\u00f1as de los usuarios siempre est\u00e1n cifradas; es b\u00e1sico, pero vale la pena recalcarlo. Mientras una sesi\u00f3n est\u00e1 en curso, todos los datos transmitidos, incluidos los datos multimedia, est\u00e1n cifrados. Por defecto, Elos se ejecuta en el protocolo HTTPS (siempre puedes confirmar el candado cerrado en la barra de direcciones de tu navegador). El control de acceso a las sesiones se define en la configuraci\u00f3n de la integraci\u00f3n: cada cliente elige si permitir\u00e1 el acceso solo a usuarios autenticados en su sistema (entorno virtual de aprendizaje, por ejemplo) o si permitir\u00e1 el acceso a otros usuarios (enlace externo). Adem\u00e1s de las medidas b\u00e1sicas aqu\u00ed mencionadas, seguimos buenas pr\u00e1cticas de seguridad t\u00e9cnica y siempre estamos disponibles para resolver cualquier duda sobre la seguridad de Elos.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e0ed91 e-flex e-con-boxed e-con e-child\" data-id=\"1e0ed91\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69af7b76 elementor-widget elementor-widget-heading\" data-id=\"69af7b76\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de cancelaci\u00f3n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5806ec5d elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"5806ec5d\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-5806ec5d\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"5806ec5d\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"o-que-acontece-quando-eu-cancelo-minha-conta\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1471\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 pasa cuando cancelo mi cuenta?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1471\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"o-que-acontece-quando-eu-cancelo-minha-conta\"><p>La cancelaci\u00f3n de la cuenta es inmediata e irreversible. Al cancelar su cuenta, ya no podr\u00e1 realizar videoconferencias, ni acceder a sus grabaciones ni informes de uso. Si tienes otros portales integrados con Elos, tambi\u00e9n perder\u00e1n el acceso, es decir, no podr\u00e1n crear conferencias ni grabaciones. Si es Premium, deber\u00e1 cancelar su suscripci\u00f3n antes de eliminar su cuenta.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"como-cancelo-minha-assinatura\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1472\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo cancelo mi suscripci\u00f3n?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1472\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"como-cancelo-minha-assinatura\"><p>Sua assinatura pode ser facilmente cancelada, diretamente pelo portal Elos. Basta voc\u00ea acessar em sua conta a op\u00e7\u00e3o \u201cAssinatura\u201d, depois clicar em \u201cDetalhes\u201d e ent\u00e3o clicar em \u201cCancelar assinatura\u201d.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"como-cancelo-minha-conta\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1473\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo cancelo mi cuenta?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1473\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"como-cancelo-minha-conta\"><p>Su cuenta se puede cancelar f\u00e1cilmente, tambi\u00e9n a trav\u00e9s del Portal Elos. Vea instrucciones detalladas paso a paso en nuestro Centro de ayuda <a href=\"https:\/\/ajuda.elos.vc\/kb\/article\/146604\/cancelar-conta\" target=\"_blank\" rel=\"noopener\">haciendo clic aqu\u00ed<\/a>.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-651e31f4 elementor-widget elementor-widget-menu-anchor\" data-id=\"651e31f4\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"contato\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d78000d e-flex e-con-boxed e-con e-parent\" data-id=\"1d78000d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c902169 elementor-widget elementor-widget-icon-box\" data-id=\"5c902169\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t\u00bfNo encontraste tu respuesta?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t\u00a1Ponte en contacto con nosotros para que podamos responder a todas tus preguntas!\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64062109 eael-contact-form-7-button-align-left eael-contact-form-7-button-custom elementor-widget elementor-widget-eael-contact-form-7\" data-id=\"64062109\" data-element_type=\"widget\" data-widget_type=\"eael-contact-form-7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"eael-contact-form-7-wrapper\">\n                <div class=\"eael-contact-form eael-contact-form-7 eael-contact-form-64062109 placeholder-show eael-contact-form-align-center\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f724-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/site\/es\/wp-json\/wp\/v2\/pages\/2769#wpcf7-f724-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/site\/es\/wp-json\/wp\/v2\/pages\/2769#wpcf7-f724-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"724\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f724-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nome\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre\" value=\"\" type=\"text\" name=\"nome\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Correo electr\u00f3nico\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"telefone\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"(51) 99999-9999\" value=\"\" type=\"tel\" name=\"telefone\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"instituicao\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Instituci\u00f3n\" value=\"\" type=\"text\" name=\"instituicao\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"setor\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"setor\"><option value=\"\">Elige un sector<\/option><option value=\"Comercial\">Comercial<\/option><option value=\"Suporte T\u00e9cnico\">Soporte t\u00e9cnico<\/option><option value=\"Integra\u00e7\u00e3o\">Integraci\u00f3n<\/option><option value=\"Sugest\u00e3o\">Sugerencia<\/option><option value=\"Outro\">Otro<\/option><\/select><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"descricao\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Mensaje\" name=\"descricao\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Mandar\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form>\n<\/div>\n<\/div>\n            <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37c1157f e-flex e-con-boxed e-con e-parent\" data-id=\"37c1157f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6b877d elementor-widget elementor-widget-html\" data-id=\"f6b877d\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\n    .content {\n        max-width: 1310px;\n    }\n    \n    .elementor-widget-container a {\n        color: #2CCCD3;\n    }\n    \n    .wpcf7-form-control.wpcf7-submit.has-spinner:hover {\n        transform: scale(1.08);\n    }\n    \n    .button:hover {\n        transform: scale(1.08);\n    }\n\n<\/style>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Soporte Nuestro equipo est\u00e1 listo para ofrecer servicio y soporte personalizados para ayudarlo con todas sus necesidades. Seremos tus socios, por lo que estaremos disponibles para guiarte y ayudarte a ti y a tu instituci\u00f3n educativa en cada etapa del proceso. \u00bfQuieres aprender a utilizar Elos? Comience aqu\u00ed: CENTROS DE AYUDATutoriales en [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/elos.vc\/site\/es\/wp-json\/wp\/v2\/pages\/2769"}],"collection":[{"href":"https:\/\/elos.vc\/site\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elos.vc\/site\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elos.vc\/site\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elos.vc\/site\/es\/wp-json\/wp\/v2\/comments?post=2769"}],"version-history":[{"count":79,"href":"https:\/\/elos.vc\/site\/es\/wp-json\/wp\/v2\/pages\/2769\/revisions"}],"predecessor-version":[{"id":4261,"href":"https:\/\/elos.vc\/site\/es\/wp-json\/wp\/v2\/pages\/2769\/revisions\/4261"}],"wp:attachment":[{"href":"https:\/\/elos.vc\/site\/es\/wp-json\/wp\/v2\/media?parent=2769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}