{"id":2769,"date":"2023-10-10T13:57:01","date_gmt":"2023-10-10T13:57:01","guid":{"rendered":"https:\/\/elos.vc\/site\/suporte-2\/"},"modified":"2025-09-10T21:28:06","modified_gmt":"2025-09-10T21:28:06","slug":"suporte","status":"publish","type":"page","link":"https:\/\/elos.vc\/site\/en\/suporte\/","title":{"rendered":"Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2769\" class=\"elementor elementor-2769\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b302bee e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"5b302bee\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22a51f9f elementor-widget elementor-widget-icon-box\" data-id=\"22a51f9f\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/elos.vc\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-box.min.css\">\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSupport\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tOur team is ready to offer personalized service and support to assist you with all your needs. We will be your partners, so we will be available to guide and help you and your educational institution at every stage of the process.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d0592d e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"4d0592d\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa6bbd3 elementor-widget elementor-widget-heading\" data-id=\"fa6bbd3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Want to learn how to use Elos? Start here:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31b6ef4 e-flex e-con-boxed e-con e-child\" data-id=\"31b6ef4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"eael-wrapper-link-109d6f8 --eael-wrapper-link-tag\" href=\"https:\/\/ajuda.elos.vc\/kb\/article\/150995\/tudo-sobre-o-elos\" target=\"_blank\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-109d6f8\" class=\"elementor-element elementor-element-109d6f8 e-con-full button e-flex e-con e-child\" data-id=\"109d6f8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3456a61 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3456a61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h4><b>HELP CENTER<br \/>Text tutorials<\/b><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"eael-wrapper-link-d22da35 --eael-wrapper-link-tag\" href=\"https:\/\/youtube.com\/channel\/UC53LLXbelBuk3lyB40GJ2Fg\/ElosAl%C3%A9mdavideoconfer%C3%AAncia?si=RgZV0TH4KOXL4Flr\" target=\"_blank\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-d22da35\" class=\"elementor-element elementor-element-d22da35 e-con-full button e-flex e-con e-child\" data-id=\"d22da35\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53a2b99 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"53a2b99\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><b>YOUTUBE CHANNEL<br \/>Video tutorials<\/b><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2cb5457e e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"2cb5457e\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52e69e1b elementor-widget elementor-widget-heading\" data-id=\"52e69e1b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Discover our SLA (Service Level Agreement)<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-580f1909 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"580f1909\" data-element_type=\"container\" data-settings=\"{&quot;animation_tablet&quot;:&quot;fadeIn&quot;,&quot;animation_mobile&quot;:&quot;none&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6e8abf09 e-flex e-con-boxed e-con e-child\" data-id=\"6e8abf09\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c713d4e elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"7c713d4e\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"37\" viewbox=\"0 0 40 37\" fill=\"none\"><path d=\"M21.8663 19.0257V12.5501C21.8663 12.0099 21.6819 11.5555 21.3131 11.1866C20.9443 10.8178 20.4898 10.6334 19.9497 10.6334C19.4096 10.6334 18.9551 10.8178 18.5863 11.1866C18.2175 11.5555 18.0331 12.0099 18.0331 12.5501V19.7226C18.0331 20.0029 18.0843 20.2702 18.1867 20.5244C18.289 20.7785 18.4426 21.008 18.6474 21.2128L23.6378 26.2032C23.9951 26.5604 24.4456 26.7372 24.9893 26.7335C25.5331 26.7299 25.9836 26.5495 26.3409 26.1923C26.6981 25.835 26.8767 25.3846 26.8767 24.8408C26.8767 24.297 26.6981 23.8465 26.3409 23.4892L21.8663 19.0257ZM19.9497 36.6136C17.6195 36.6136 15.4323 36.17 13.3881 35.2829C11.3438 34.3959 9.56419 33.1948 8.04918 31.6798C6.53415 30.1647 5.33308 28.3851 4.446 26.3409C3.55891 24.2967 3.11537 22.1094 3.11537 19.7792C3.11537 17.449 3.55891 15.2618 4.446 13.2176C5.33308 11.1734 6.53415 9.39373 8.04918 7.87873C9.56419 6.36369 11.3438 5.16263 13.3881 4.27554C15.4323 3.38846 17.6195 2.94492 19.9497 2.94492C22.2799 2.94492 24.4671 3.38846 26.5113 4.27554C28.5556 5.16263 30.3352 6.36369 31.8502 7.87873C33.3652 9.39373 34.5663 11.1734 35.4534 13.2176C36.3405 15.2618 36.784 17.449 36.784 19.7792C36.784 22.1094 36.3405 24.2967 35.4534 26.3409C34.5663 28.3851 33.3652 30.1647 31.8502 31.6798C30.3352 33.1948 28.5556 34.3959 26.5113 35.2829C24.4671 36.17 22.2799 36.6136 19.9497 36.6136ZM1.34487 9.25458C0.987669 8.89735 0.81088 8.44867 0.814508 7.90854C0.818166 7.36842 0.998598 6.91974 1.3558 6.56251L6.74389 1.17442C7.10113 0.817213 7.54799 0.638611 8.08449 0.638611C8.62095 0.638611 9.0678 0.817213 9.42504 1.17442C9.78224 1.53162 9.96084 1.9803 9.96084 2.52046C9.96084 3.06058 9.78224 3.50926 9.42504 3.86649L4.03695 9.25458C3.67972 9.61179 3.23104 9.79039 2.69091 9.79039C2.15076 9.79039 1.70208 9.61179 1.34487 9.25458ZM38.5545 9.25458C38.1973 9.61179 37.7486 9.79039 37.2085 9.79039C36.6684 9.79039 36.2197 9.61179 35.8624 9.25458L30.4744 3.86649C30.1172 3.50926 29.9385 3.06058 29.9385 2.52046C29.9385 1.9803 30.1172 1.53162 30.4744 1.17442C30.8316 0.817213 31.2803 0.640426 31.8204 0.644053C32.3605 0.647712 32.8092 0.828143 33.1664 1.18535L38.5545 6.57343C38.9117 6.93067 39.0903 7.37754 39.0903 7.91403C39.0903 8.45049 38.9117 8.89735 38.5545 9.25458ZM19.9497 32.4522C23.4801 32.4522 26.4749 31.2226 28.934 28.7635C31.3931 26.3044 32.6226 23.3097 32.6226 19.7792C32.6226 16.2488 31.3931 13.2541 28.934 10.795C26.4749 8.33587 23.4801 7.10632 19.9497 7.10632C16.4193 7.10632 13.4245 8.33587 10.9654 10.795C8.50632 13.2541 7.27677 16.2488 7.27677 19.7792C7.27677 23.3097 8.50632 26.3044 10.9654 28.7635C13.4245 31.2226 16.4193 32.4522 19.9497 32.4522Z\" fill=\"#2CCCD3\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTimetable\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tMonday to Friday, except holidays, from 9am to 5pm (Bras\u00edlia time)\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ed969fa e-flex e-con-boxed e-con e-child\" data-id=\"3ed969fa\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dcf05fb elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"6dcf05fb\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"34\" height=\"41\" viewbox=\"0 0 34 41\" fill=\"none\"><path d=\"M18.9318 40.2347C18.3702 40.2347 17.8994 40.0458 17.5195 39.668C17.1395 39.2901 16.9496 38.822 16.9496 38.2634C16.9496 37.7017 17.1395 37.231 17.5195 36.8511C17.8994 36.4711 18.3702 36.2811 18.9318 36.2811H29.6225V34.452H26.2922C25.1479 34.452 24.1682 34.0445 23.3533 33.2296C22.5383 32.4146 22.1309 31.435 22.1309 30.2906V23.477C22.1309 22.3326 22.5383 21.3529 23.3533 20.538C24.1682 19.7231 25.1479 19.3156 26.2922 19.3156H29.6225V17.8145C29.6225 14.3073 28.3871 11.3201 25.9165 8.85309C23.4457 6.38603 20.4568 5.1525 16.9496 5.1525C13.4569 5.1525 10.4716 6.38603 7.99359 8.85309C5.51562 11.3201 4.27663 14.3073 4.27663 17.8145V19.3156H7.60691C8.75127 19.3156 9.7309 19.7231 10.5458 20.538C11.3608 21.3529 11.7683 22.3326 11.7683 23.477V30.2906C11.7683 31.435 11.3608 32.4146 10.5458 33.2296C9.7309 34.0445 8.75127 34.452 7.60691 34.452H4.27663C3.12478 34.452 2.14325 34.0464 1.33204 33.2352C0.520837 32.424 0.115234 31.4425 0.115234 30.2906V17.8145C0.115234 15.5091 0.559478 13.3361 1.44797 11.2954C2.33645 9.25482 3.54448 7.47123 5.07205 5.94467C6.59962 4.41811 8.38438 3.21087 10.4263 2.32296C12.4683 1.43509 14.6427 0.99115 16.9497 0.99115C19.2566 0.99115 21.4304 1.43286 23.471 2.31629C25.5115 3.19971 27.297 4.40474 28.8272 5.93136C30.3575 7.45799 31.5662 9.24159 32.4533 11.2822C33.3403 13.3228 33.7839 15.5002 33.7839 17.8145V36.0734C33.7839 37.2252 33.3783 38.2067 32.5671 39.0179C31.7559 39.8291 30.7743 40.2347 29.6225 40.2347H18.9318ZM4.27663 30.2906H7.60691V23.477H4.27663V30.2906ZM26.2922 30.2906H29.6225V23.477H26.2922V30.2906Z\" fill=\"#2CCCD3\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tResponse deadline\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUp to 72 working hours, which can be extended depending on the complexity of the call.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-178ef3 e-flex e-con-boxed e-con e-child\" data-id=\"178ef3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65dd4ea7 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"65dd4ea7\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"31\" height=\"38\" viewbox=\"0 0 31 38\" fill=\"none\"><path d=\"M15.9505 26.4961C16.5152 26.4961 16.9886 26.3051 17.3706 25.9231C17.7527 25.5411 17.9437 25.0677 17.9437 24.503C17.9437 23.9382 17.7527 23.4648 17.3706 23.0828C16.9886 22.7008 16.5152 22.5098 15.9505 22.5098C15.3857 22.5098 14.9124 22.7008 14.5303 23.0828C14.1483 23.4648 13.9573 23.9382 13.9573 24.503C13.9573 25.0677 14.1483 25.5411 14.5303 25.9231C14.9124 26.3051 15.3857 26.4961 15.9505 26.4961ZM15.9505 19.1029C16.4935 19.1029 16.9487 18.9193 17.3161 18.5519C17.6834 18.1845 17.8671 17.7293 17.8671 17.1863V11.6222C17.8671 11.0792 17.6834 10.624 17.3161 10.2566C16.9487 9.88926 16.4935 9.70559 15.9505 9.70559C15.4074 9.70559 14.9522 9.88926 14.5849 10.2566C14.2175 10.624 14.0338 11.0792 14.0338 11.6222V17.1863C14.0338 17.7293 14.2175 18.1845 14.5849 18.5519C14.9522 18.9193 15.4074 19.1029 15.9505 19.1029ZM15.9505 37.4085C15.7152 37.4085 15.4915 37.3914 15.2794 37.3573C15.0674 37.3232 14.8553 37.272 14.6432 37.2037C10.4766 35.8173 7.1519 33.2319 4.66927 29.4476C2.18663 25.6634 0.945312 21.6154 0.945312 17.3036V8.75917C0.945312 7.88767 1.1955 7.10332 1.69587 6.40613C2.19626 5.70892 2.84807 5.20489 3.65129 4.89405L14.4951 0.833119C14.9729 0.658829 15.4581 0.571686 15.9505 0.571686C16.4429 0.571686 16.928 0.658829 17.4058 0.833119L28.2496 4.89405C29.0529 5.20489 29.7047 5.70892 30.2051 6.40613C30.7054 7.10332 30.9556 7.88767 30.9556 8.75917V17.3036C30.9556 21.6154 29.7143 25.6634 27.2317 29.4476C24.749 33.2319 21.4244 35.8173 17.2577 37.2038C17.0456 37.272 16.8336 37.3232 16.6215 37.3573C16.4094 37.3915 16.1857 37.4085 15.9505 37.4085ZM15.9505 33.28C19.07 32.2302 21.6572 30.2181 23.712 27.2437C25.7668 24.2693 26.7942 20.9576 26.7942 17.3087V8.75917L15.9505 4.69824L5.10671 8.76448V17.3036C5.10671 20.9559 6.13413 24.2693 8.18895 27.2437C10.2438 30.2181 12.8309 32.2302 15.9505 33.28Z\" fill=\"#2CCCD3\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFor serious problems\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWe monitor 24 hours a day, 7 days a week (24x7). In case of unavailability of the service, the deadline is 4 working hours for restoration.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2426fc85 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"2426fc85\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b1918d8 elementor-widget elementor-widget-heading\" data-id=\"2b1918d8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our channels<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-771fe71f e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"771fe71f\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_mobile&quot;:&quot;none&quot;,&quot;animation_delay&quot;:450}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2022d0a2 e-con-full e-flex e-con e-child\" data-id=\"2022d0a2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-402c059e elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"402c059e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>General Service<br \/>atendimento@mconf.com<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11ead5b5 elementor-align-right elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"11ead5b5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"mailto:atendimento@mconf.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"18\" viewbox=\"0 0 22 18\" fill=\"none\"><path d=\"M3.07187 17.2033C2.44216 17.2033 1.90556 16.9816 1.46207 16.5381C1.01861 16.0946 0.796875 15.558 0.796875 14.9283V3.07178C0.796875 2.44206 1.01862 1.90546 1.46213 1.46198C1.90559 1.01849 2.44218 0.796753 3.0719 0.796753H18.9284C19.5581 0.796753 20.0947 1.01849 20.5382 1.46198C20.9817 1.90546 21.2034 2.44206 21.2034 3.07178V14.9283C21.2034 15.558 20.9817 16.0946 20.5382 16.5381C20.0947 16.9816 19.5581 17.2033 18.9284 17.2033H3.07187ZM11.0001 10.2571L3.07187 5.2571V14.9283H18.9284V5.2571L11.0001 10.2571ZM11.0001 8.07178L18.9284 3.07178H3.07187L11.0001 8.07178ZM3.07187 5.2571V3.07178V14.9283V5.2571Z\" fill=\"#1C1B1F\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c07c405 e-con-full e-flex e-con e-child\" data-id=\"2c07c405\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-763d94b1 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"763d94b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Technical support<br \/>support@mconf.com<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-549ebe8e elementor-align-right elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"549ebe8e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"mailto:suporte@mconf.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"18\" viewbox=\"0 0 22 18\" fill=\"none\"><path d=\"M3.07187 17.2033C2.44216 17.2033 1.90556 16.9816 1.46207 16.5381C1.01861 16.0946 0.796875 15.558 0.796875 14.9283V3.07178C0.796875 2.44206 1.01862 1.90546 1.46213 1.46198C1.90559 1.01849 2.44218 0.796753 3.0719 0.796753H18.9284C19.5581 0.796753 20.0947 1.01849 20.5382 1.46198C20.9817 1.90546 21.2034 2.44206 21.2034 3.07178V14.9283C21.2034 15.558 20.9817 16.0946 20.5382 16.5381C20.0947 16.9816 19.5581 17.2033 18.9284 17.2033H3.07187ZM11.0001 10.2571L3.07187 5.2571V14.9283H18.9284V5.2571L11.0001 10.2571ZM11.0001 8.07178L18.9284 3.07178H3.07187L11.0001 8.07178ZM3.07187 5.2571V3.07178V14.9283V5.2571Z\" fill=\"#1C1B1F\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6250abf8 e-flex e-con-boxed e-con e-child\" data-id=\"6250abf8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-143d7bad e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"143d7bad\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_mobile&quot;:&quot;none&quot;,&quot;animation_delay&quot;:650}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-594823f1 elementor-widget-mobile__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"594823f1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Our whatsapp<br \/>\u200e<span class=\"notion-enable-hover\" data-token-index=\"1\">+55 51 2221-0297<\/span><!-- notionvc: c8806c28-a685-4b3e-9c12-f220e50e0b29 --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-631ea4bd elementor-align-right elementor-widget elementor-widget-button\" data-id=\"631ea4bd\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/wa.me\/555137377000\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><path d=\"M8.002 0H7.998C3.58701 0 1.04969e-05 3.588 1.04969e-05 7.99999C-0.0027286 9.685 0.530659 11.3272 1.52301 12.689L0.52601 15.661L3.60101 14.678C4.90538 15.5434 6.43668 16.0033 8.002 16C12.413 16 16 12.411 16 7.99999C16 3.589 12.413 0 8.002 0ZM12.657 11.297C12.464 11.842 11.698 12.294 11.087 12.426C10.669 12.515 10.123 12.586 8.285 11.824C5.93401 10.85 4.42001 8.46099 4.30201 8.30599C4.18901 8.15099 3.35201 7.04099 3.35201 5.89299C3.35201 4.74499 3.93501 4.186 4.17001 3.946C4.36301 3.749 4.68201 3.659 4.98801 3.659C5.08701 3.659 5.17601 3.664 5.25601 3.668C5.49101 3.678 5.60901 3.692 5.76401 4.063C5.95701 4.528 6.42701 5.67599 6.48301 5.79399C6.54001 5.91199 6.59701 6.07199 6.51701 6.22699C6.44201 6.38699 6.37601 6.45799 6.25801 6.59399C6.14001 6.72999 6.02801 6.83399 5.91001 6.97999C5.80201 7.10699 5.68001 7.24299 5.81601 7.47799C5.95201 7.70799 6.42201 8.47499 7.11401 9.09099C8.007 9.88599 8.731 10.14 8.99 10.248C9.183 10.328 9.413 10.309 9.554 10.159C9.733 9.96599 9.954 9.64599 10.179 9.33099C10.339 9.10499 10.541 9.07699 10.753 9.15699C10.969 9.23199 12.112 9.79699 12.347 9.91399C12.582 10.032 12.737 10.088 12.794 10.187C12.85 10.286 12.85 10.751 12.657 11.297Z\" fill=\"#0B3142\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49cd0e93 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"49cd0e93\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4557ce36 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"4557ce36\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Meet our team<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f38510e elementor-hidden-desktop elementor-hidden-tablet elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"6f38510e\" data-element_type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;_id&quot;:&quot;ba859b0&quot;,&quot;slide_title&quot;:&quot;Slide #2&quot;},{&quot;_id&quot;:&quot;0c3eece&quot;,&quot;slide_title&quot;:&quot;Slide #3&quot;}],&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/elos.vc\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-nested-carousel.min.css\">\t\t<div class=\"e-n-carousel swiper\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 2\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6be4bbe3 e-flex e-con-boxed e-con e-child\" data-id=\"6be4bbe3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5bf461d8 e-flex e-con-boxed e-con e-child\" data-id=\"5bf461d8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-326c2f4e eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"326c2f4e\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-326c2f4e\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Matheus-Penha.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Matheus Eilers Penha<\/h2><h3 class=\"eael-team-member-position\">Support analyst<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 2\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-374fc085 e-flex e-con-boxed e-con e-child\" data-id=\"374fc085\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-34ec4fa5 e-flex e-con-boxed e-con e-child\" data-id=\"34ec4fa5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1115f3e8 eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"1115f3e8\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-1115f3e8\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Pedro-Henrique.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Pedro Henrique<\/h2><h3 class=\"eael-team-member-position\">Support analyst<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1be588ac elementor-hidden-mobile e-flex e-con-boxed e-con e-child\" data-id=\"1be588ac\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5778f8e e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"5778f8e\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_delay&quot;:550}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41edb30f eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"41edb30f\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-41edb30f\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Matheus-Penha.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Matheus Eilers Penha<\/h2><h3 class=\"eael-team-member-position\">Support analyst<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-202cc305 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"202cc305\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_delay&quot;:750}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a0c20ba eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"5a0c20ba\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-5a0c20ba\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Pedro-Henrique.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Pedro Henrique<\/h2><h3 class=\"eael-team-member-position\">Support analyst<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd837bb elementor-hidden-mobile elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-child\" data-id=\"fd837bb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-02b23ed e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"02b23ed\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_delay&quot;:350}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f63eb61 eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"f63eb61\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-f63eb61\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Jessica-Pimentel.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Jessica Pimentel<\/h2><h3 class=\"eael-team-member-position\">Service and Support Assistant<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d43ea44 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"d43ea44\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_delay&quot;:550}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1040946 eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"1040946\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-1040946\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Matheus-Penha.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Matheus Eilers Penha<\/h2><h3 class=\"eael-team-member-position\">Support analyst<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aee486d e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"aee486d\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;,&quot;animation_delay&quot;:750}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6042cd eael-team-align-left elementor-widget elementor-widget-eael-team-member\" data-id=\"d6042cd\" data-element_type=\"widget\" data-widget_type=\"eael-team-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\n\t<div id=\"eael-team-member-d6042cd\" class=\"eael-team-item eael-team-members-simple\">\n\t\t<div class=\"eael-team-item-inner\">\n\t\t\t<div class=\"eael-team-image\">\n\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/elos.vc\/wp-content\/uploads\/2023\/10\/Pedro-Henrique.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"eael-team-content\">\n\t\t\t\t<h2 class=\"eael-team-member-name\">Pedro Henrique<\/h2><h3 class=\"eael-team-member-position\">Support analyst<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"eael-team-text\"><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1527f7f0 e-flex e-con-boxed e-con e-child\" data-id=\"1527f7f0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79e1340f elementor-widget elementor-widget-menu-anchor\" data-id=\"79e1340f\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\nbody.elementor-page .elementor-widget-menu-anchor{margin-bottom:0}<\/style>\t\t<div class=\"elementor-menu-anchor\" id=\"perguntas-frequentes\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-213f9f67 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"213f9f67\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c072caa elementor-widget elementor-widget-icon-box\" data-id=\"7c072caa\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFAQ\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tHere you will find the main questions from our knowledge base\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-237ebe8b e-flex e-con-boxed e-con e-child\" data-id=\"237ebe8b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f9502e2 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"6f9502e2\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-6f9502e2\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"6f9502e2\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"o-que-o-elos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1871\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is Elos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1871\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"o-que-o-elos\"><p>Elos is a video conferencing tool that works completely online and does not require any type of installation, just have an internet connection and you can use it from anywhere in the world and from any device.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3dc7e63a e-flex e-con-boxed e-con e-child\" data-id=\"3dc7e63a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e528350 elementor-widget elementor-widget-heading\" data-id=\"6e528350\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Use<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1769d505 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"1769d505\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-1769d505\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"1769d505\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"como-usar-o-elos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-3921\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How to use Elos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-3921\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"como-usar-o-elos\"><p>Using Elos is simple. All you need is an internet connection and an account, no installation is required. Access our Help Center to learn about all Elos features <a href=\"https:\/\/ajuda.elos.vc\/kb\/article\/150995\/tudo-sobre-o-elos\" target=\"_blank\" rel=\"noopener\">clicking here.<\/a><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"que-funcionalidades-o-elos-tem\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-3922\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What features does Elos have?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-3922\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"que-funcionalidades-o-elos-tem\"><p>In addition to audio and video participation, which is basic, Elos has features that promote real-time interaction:<\/p><ul><li>Individual and shared whiteboard<\/li><li>Customizable polls<\/li><li>Conference recording<\/li><li>Public and private chat<\/li><li>Shared Notes<\/li><li>Sharing presentations and documents<\/li><li>Possibility to zoom in on presentations<\/li><li>Screen sharing<\/li><li>YouTube video sharing<\/li><li>Stopwatch<\/li><\/ul><p>On our blog we have articles that present several of these features, check out one of them:\u00a0<a href=\"https:\/\/blog.elos.vc\/5-funcionalidades-que-deixam-a-sua-videocolaboracao-mais-interativa\/\" target=\"_blank\" rel=\"noopener\">https:\/\/blog.elos.vc\/5-funcionalidades-que-deixam-a-sua-videocolaboracao-mais-interativa\/<\/a><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"posso-acessar-uma-conferncia-do-meu-celular-ou-tablet\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-3923\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Can I access a conference from my cell phone or tablet?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-3923\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"posso-acessar-uma-conferncia-do-meu-celular-ou-tablet\"><p>Yes, the platform is completely online, and you can access it on any device that has a browser. Check the technical requirements <a href=\"https:\/\/elos.vc\/site\/en\/suporte\/#requisitos-tecnicos\" target=\"_blank\" rel=\"noopener\">clicking here<\/a>.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"posso-utilizar-qualquer-cmera-com-a-plataforma\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-3924\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Can I use any camera with the platform?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-3924\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"posso-utilizar-qualquer-cmera-com-a-plataforma\"><p>Any camera or webcam that you connect to your computer and is detected by your operating system will be supported by Elos, including those already included in notebooks.<br \/>For convenience, many users tend to use webcams with a USB connection, which have sufficient quality for transmission and are easy to connect and configure on the system. On mobile devices (cell phones and tablets) you can use both the front camera and the rear camera of the device.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50de917c e-flex e-con-boxed e-con e-child\" data-id=\"50de917c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cfab702 elementor-widget elementor-widget-heading\" data-id=\"5cfab702\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e895bf8 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"2e895bf8\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-2e895bf8\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"2e895bf8\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"requisitos-tecnicos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-7801\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What are the technical requirements for using Elos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7801\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"requisitos-tecnicos\"><p>In order for you to correctly use Elos&#039; functionalities, it is ideal that your device meets the minimum technical requirements below:<\/p><ul><li>It is recommended to use a computer with at least Quad Core processing (a processor with 4 cores) and 6GB of RAM memory;<\/li><li>The user must use the Google Chrome or Mozilla Firefox browsers, updated to the latest available version, to access the platform, both from a computer and from their Android device (version 4.0 or higher);<\/li><li>On your iOS mobile device (version 12.2 or higher), the user must use the Safari browser, updated to the latest version available;<\/li><li>A broadband network connection with a dedicated capacity of 5 Mbps for download and 2 Mbps for upload is recommended;<\/li><\/ul><p>Elos is not compatible with Internet Explorer, or browsers other than those mentioned above.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"posso-configurar-o-elos-para-consumir-menos-dados-durante-uma-videoconferncia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-7802\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Can I configure Elos to consume less data during a video conference?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7802\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"posso-configurar-o-elos-para-consumir-menos-dados-durante-uma-videoconferncia\"><p>Yes, if you are having connection problems or are using a mobile network and want to save data, you can activate Data Saving mode. To find out how, visit our Help Center <a href=\"https:\/\/ajuda.elos.vc\/kb\/article\/141045\/conexao-de-rede-durante-uma-videoconferencia\" target=\"_blank\" rel=\"noopener\">clicking here<\/a>.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-316803e e-flex e-con-boxed e-con e-child\" data-id=\"316803e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-380f604c elementor-widget elementor-widget-heading\" data-id=\"380f604c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Accounts<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67ad5c6d elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"67ad5c6d\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-67ad5c6d\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"67ad5c6d\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"todos-os-participantes-da-conferncia-precisam-ter-conta-no-elos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1731\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Do all conference participants need to have an Elos account?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1731\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"todos-os-participantes-da-conferncia-precisam-ter-conta-no-elos\"><p>No. Only the owner of the video conference room needs to have an account, others can join the meeting using the \u201cguest\u201d option.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"como-eu-crio-a-minha-conta\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1732\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How do I create my account?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1732\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"como-eu-crio-a-minha-conta\"><p>Creating an Elos account is free, just register <a href=\"https:\/\/elos.vc\/site\/en\/language\/pt-br\/?redir_url=%2Fregister\" rel=\"noopener\">clicking here<\/a>.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-598201cf e-flex e-con-boxed e-con e-child\" data-id=\"598201cf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26ad9578 elementor-widget elementor-widget-heading\" data-id=\"26ad9578\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Signature<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5be30278 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"5be30278\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-5be30278\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"5be30278\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"quem-pode-assinar-o-elos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1541\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Who can subscribe to Elos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1541\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"quem-pode-assinar-o-elos\"><p>Anyone can subscribe to Elos, anywhere in the world. Elos adapts to educational institutions, companies, technology providers, language schools, hospitals, clinics, among others. If you need something that you can&#039;t find, <a href=\"#contato\" rel=\"noopener\">contact us<\/a>\u00a0and we will assist you.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"como-cobrado\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1542\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How is it charged?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1542\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"como-cobrado\"><p>Elos is post-paid and single users who access its conferences throughout the month are charged. Unique user is the person who has made at least one access. This same person can make numerous accesses during the same month and will be counted as just a single user.<\/p><p>Furthermore, you can test all Elos features before subscribing, just use the Free plan.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"existem-descontos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1543\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Are there discounts?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1543\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"existem-descontos\"><p>Yes. If you have a lot of unique users in a month, these are the current discount ranges:<\/p><ul><li>Above 250 unique users: 10% discount;<\/li><li>Above 500 unique users: 20% discount;<\/li><li>Over 1000 unique users: 30% discount;<\/li><li>Above 2500 unique users: 40% discount;<\/li><li>Above 5000 unique users: 50% discount.<\/li><\/ul><p>We also occasionally release promotional codes that can be used when subscribing.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-plano-premium-me-d-acesso-a-quais-diferenciais\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1544\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What features does the Premium plan give me access to?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1544\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"o-plano-premium-me-d-acesso-a-quais-diferenciais\"><p>By subscribing to the Premium plan, see what you will be entitled to:<\/p><ul><li>Video conferences with up to 100 people connected<\/li><li>Possibility to record as many conferences as you want<\/li><li>Easy integration with other tools (such as Moodle, Canvas, WordPress and others)<\/li><li>Usage reports with detailed data on all your meetings (number of meetings, number of users, duration of conferences, total recordings, and much more)<\/li><li>With the integration, you can create as many rooms as you want<\/li><\/ul><p>To subscribe, you must first create a free account and then from the free account you can subscribe. If you have questions about how to do this <a href=\"#contato\" rel=\"noopener\">contact us<\/a>.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-103c13ad e-flex e-con-boxed e-con e-child\" data-id=\"103c13ad\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35cd5fc2 elementor-widget elementor-widget-heading\" data-id=\"35cd5fc2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Limits<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47e15bfc elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"47e15bfc\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-47e15bfc\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"47e15bfc\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"h-um-limite-de-tempo-nas-conferncias\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1201\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Is there a time limit on conferences?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1201\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"h-um-limite-de-tempo-nas-conferncias\"><p>There is no time limit per session in any of our plans, you can hold your conferences for as long as you feel necessary.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"h-um-limite-no-nmero-de-reunies\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1202\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Is there a limit on the number of meetings?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1202\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"h-um-limite-no-nmero-de-reunies\"><p>No, you can have as many meetings as you want during the month. You can even hold more than one meeting per day.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"h-um-limite-no-nmero-de-usurios-por-ms\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1203\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Is there a limit on the number of users per month?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1203\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"h-um-limite-no-nmero-de-usurios-por-ms\"><p>There is no limit on the number of users who can access the tool. Rooms have limitations according to the plan. <a href=\"https:\/\/elos.vc\/site\/en\/planos-assinatura\/#planos\" rel=\"noopener\">Check it out here<\/a>.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"h-um-limite-de-usurios-por-conferncia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1204\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Is there a user limit per conference?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1204\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"h-um-limite-de-usurios-por-conferncia\"><p>No plano gratuito, o limite \u00e9 de 4 pessoas, no plano Premium o limite \u00e9 de 100 pessoas por sala.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-630df772 e-flex e-con-boxed e-con e-child\" data-id=\"630df772\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75e33d2 elementor-widget elementor-widget-heading\" data-id=\"75e33d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Recordings<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49052a3a elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"49052a3a\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-49052a3a\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"49052a3a\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"-possvel-gravar-as-conferncias\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1221\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Is it possible to record conferences?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1221\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"-possvel-gravar-as-conferncias\"><p>Sim, o Elos permite a grava\u00e7\u00e3o das confer\u00eancias. Tanto no plano gratuito quanto no plano Premium voc\u00ea tem direito a gravar quantas confer\u00eancias quiser.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-que-gravado-em-uma-conferncia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1222\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is recorded in a conference?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1222\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"o-que-gravado-em-uma-conferncia\"><p>Participants&#039; videos and audios, shared documents, screen sharing and public chat are recorded.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"por-quanto-tempo-as-gravaes-ficam-disponveis\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1223\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How long are recordings available?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1223\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"por-quanto-tempo-as-gravaes-ficam-disponveis\"><p>As grava\u00e7\u00f5es de usu\u00e1rios do plano gratuito s\u00e3o armazenadas por uma semana, j\u00e1 as grava\u00e7\u00f5es de usu\u00e1rios premium, s\u00e3o armazenadas por 6 meses a partir da sua data de cria\u00e7\u00e3o.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-que-posso-fazer-com-as-gravaes\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1224\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What can I do with the recordings?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1224\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"o-que-posso-fazer-com-as-gravaes\"><p>While they are available, you can view them online or even download the recording in video format.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16d5d247 e-flex e-con-boxed e-con e-child\" data-id=\"16d5d247\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19ea7b9 elementor-widget elementor-widget-heading\" data-id=\"19ea7b9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integration and Customization<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a171f63 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"2a171f63\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-2a171f63\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"2a171f63\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"posso-integrar-o-elos-com-outros-sistemas\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-7061\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Can I integrate Elos with other systems?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7061\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"posso-integrar-o-elos-com-outros-sistemas\"><p>Yes, you can integrate Elos with other systems. <a href=\"https:\/\/elos.vc\/site\/en\/integracao\/#sistemas\" rel=\"noopener\">Check out the full list<\/a> or <a href=\"#contato\" rel=\"noopener\">contact us<\/a> if you haven&#039;t found what you need.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"quanto-custa-a-integrao\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-7062\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How much does integration cost?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7062\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"quanto-custa-a-integrao\"><p>Integration has no additional costs, you just need to be a Premium user.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-que-a-customizao\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-7063\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is customization?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7063\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"o-que-a-customizao\"><p>Customization allows you to make your conference room your own. It is part of the Premium plan.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-que-pode-ser-customizado\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-7064\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What can be customized?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7064\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"o-que-pode-ser-customizado\"><p>Elos allows you to customize:<\/p><ul><li>The presentation that appears at the beginning of the conference<\/li><li>Audio and video permissions<\/li><li>Use or not of chat in the conference<\/li><li>Room name<\/li><li>Video conference link<\/li><\/ul><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b792b9 e-flex e-con-boxed e-con e-child\" data-id=\"2b792b9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-692722bb elementor-widget elementor-widget-heading\" data-id=\"692722bb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data and security<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c6327d elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"8c6327d\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-8c6327d\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"8c6327d\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"quais-dados-pessoais-meus-vocs-tm\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1471\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What personal data do you have?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1471\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"quais-dados-pessoais-meus-vocs-tm\"><p class=\"translation-block\">Your name, email, and login (when applicable) are registered in our database and are not sold to third parties. In the case of subscribers, we also have your CPF\/CNPJ and your company's address. All this data can be modified or deleted at any time, and its processing is in accordance with the LGPD (General Data Protection Law). You can also consult our Privacy Policy (https:\/\/elos.vc\/site\/en\/privacidade\/).<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"quais-dados-sobre-a-conferncia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1472\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What information about the conference?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1472\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"quais-dados-sobre-a-conferncia\"><p>We have access to your use of Elos, such as the times the conference is held, who participates, duration, etc. All this data is collected for your monthly report. We also have access to the most used features and what the problems are during the conference. For none of these data your content is accessed. All of them are collected using metrics.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-que-tem-nos-relatrios-mensais\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1473\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What&#039;s in the monthly reports?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1473\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"o-que-tem-nos-relatrios-mensais\"><p>The reports show data from conferences that were held at Elos, such as:<\/p><ul><li style=\"list-style-type: none;\"><ul><li><ul><li>Graph of users per day, highlighting new users<\/li><li>Total hits in the month<\/li><li>Total unique users in the month<\/li><li>Maximum simultaneous accesses<\/li><li>Maximum users in a conference<\/li><li>Maximum simultaneous rooms<\/li><li>Total rooms used<\/li><li>Total conferences held<\/li><li>Total hours in conferences<\/li><li>Maximum hours in a conference<\/li><li>Total recordings made<\/li><li>Total hours recorded<\/li><\/ul><!-- notionvc: 4a37870d-2dc6-443e-a6c5-631f1320c9ab --><\/li><\/ul><\/li><\/ul><ul><li>Only actual meetings are counted. Test meetings (with up to 2 participants, duration up to 5 minutes, and not recorded) do not appear in the report.<\/li><\/ul><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"o-que-so-reunies-teste\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1474\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What are test meetings?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1474\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"o-que-so-reunies-teste\"><p>We consider test meetings to be those made to see the room, these are the meetings that are considered this way to avoid charges for meetings and accesses made just to test the tool. Our algorithm eliminates meetings shorter than 30 minutes with just one participant and that were not recorded. These meetings are disregarded, will not appear in reports and will not be charged. Any meeting that is recorded; that lasts more than 30 minutes; or that has more than one participant will be considered, will appear in the reports and will be charged.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"quais-so-as-medidas-tcnicas-de-segurana-que-o-elos-oferece\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1475\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What are the technical security measures that Elos offers?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1475\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"quais-so-as-medidas-tcnicas-de-segurana-que-o-elos-oferece\"><p>User passwords are always encrypted \u2013 it's basic, but worth reinforcing. While a session is ongoing, all transmitted data, including media data, is encrypted. By default, Elos runs on the HTTPS protocol (you can always confirm the closed padlock in your browser's address bar). Access control to sessions is defined in the integration configuration: each client chooses whether to allow access only to authenticated users in their system (learning management system, for example) or to allow access from other users (external link). In addition to the basic measures mentioned here, we follow good technical security practices and are always available to answer any questions you may have about Elos' security.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e0ed91 e-flex e-con-boxed e-con e-child\" data-id=\"1e0ed91\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69af7b76 elementor-widget elementor-widget-heading\" data-id=\"69af7b76\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5806ec5d elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"5806ec5d\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-5806ec5d\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"5806ec5d\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"o-que-acontece-quando-eu-cancelo-minha-conta\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1471\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What happens when I cancel my account?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1471\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"o-que-acontece-quando-eu-cancelo-minha-conta\"><p>Account cancellation is immediate and irreversible. When canceling your account, you will no longer be able to hold any video conferences, nor access your recordings, usage reports. If you have other portals integrated with Elos, they will also lose access, meaning they will not be able to create conferences or recordings. If you are Premium, you will need to cancel your subscription before deleting your account.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"como-cancelo-minha-assinatura\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1472\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How do I cancel my subscription?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1472\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"como-cancelo-minha-assinatura\"><p>Sua assinatura pode ser facilmente cancelada, diretamente pelo portal Elos. Basta voc\u00ea acessar em sua conta a op\u00e7\u00e3o \u201cAssinatura\u201d, depois clicar em \u201cDetalhes\u201d e ent\u00e3o clicar em \u201cCancelar assinatura\u201d.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"como-cancelo-minha-conta\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1473\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How do I cancel my account?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1473\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"como-cancelo-minha-conta\"><p>Your account can be easily canceled, also via the Elos Portal. See detailed step-by-step instructions in our Help Center <a href=\"https:\/\/ajuda.elos.vc\/kb\/article\/146604\/cancelar-conta\" target=\"_blank\" rel=\"noopener\">clicking here<\/a>.<\/p><\/div>\n                <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-651e31f4 elementor-widget elementor-widget-menu-anchor\" data-id=\"651e31f4\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"contato\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d78000d e-flex e-con-boxed e-con e-parent\" data-id=\"1d78000d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c902169 elementor-widget elementor-widget-icon-box\" data-id=\"5c902169\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDidn&#039;t find your answer?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tGet in touch with us so we can answer all your questions!\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64062109 eael-contact-form-7-button-align-left eael-contact-form-7-button-custom elementor-widget elementor-widget-eael-contact-form-7\" data-id=\"64062109\" data-element_type=\"widget\" data-widget_type=\"eael-contact-form-7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"eael-contact-form-7-wrapper\">\n                <div class=\"eael-contact-form eael-contact-form-7 eael-contact-form-64062109 placeholder-show eael-contact-form-align-center\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f724-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/site\/en\/wp-json\/wp\/v2\/pages\/2769#wpcf7-f724-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/site\/en\/wp-json\/wp\/v2\/pages\/2769#wpcf7-f724-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"724\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f724-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nome\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"nome\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"telefone\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"(51) 99999-9999\" value=\"\" type=\"tel\" name=\"telefone\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"instituicao\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Institution\" value=\"\" type=\"text\" name=\"instituicao\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"setor\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"setor\"><option value=\"\">Choose a sector<\/option><option value=\"Comercial\">Commercial<\/option><option value=\"Suporte T\u00e9cnico\">Technical support<\/option><option value=\"Integra\u00e7\u00e3o\">Integration<\/option><option value=\"Sugest\u00e3o\">Suggestion<\/option><option value=\"Outro\">Other<\/option><\/select><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"descricao\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message\" name=\"descricao\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"To send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>\n            <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37c1157f e-flex e-con-boxed e-con e-parent\" data-id=\"37c1157f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6b877d elementor-widget elementor-widget-html\" data-id=\"f6b877d\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\n    .content {\n        max-width: 1310px;\n    }\n    \n    .elementor-widget-container a {\n        color: #2CCCD3;\n    }\n    \n    .wpcf7-form-control.wpcf7-submit.has-spinner:hover {\n        transform: scale(1.08);\n    }\n    \n    .button:hover {\n        transform: scale(1.08);\n    }\n\n<\/style>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Support Our team is ready to offer personalized service and support to assist you with all your needs. We will be your partners, so we will be available to guide and help you and your educational institution at every stage of the process. Want to learn how to use Elos? Start here: HELP CENTER Tutorials in [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/elos.vc\/site\/en\/wp-json\/wp\/v2\/pages\/2769"}],"collection":[{"href":"https:\/\/elos.vc\/site\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elos.vc\/site\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elos.vc\/site\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elos.vc\/site\/en\/wp-json\/wp\/v2\/comments?post=2769"}],"version-history":[{"count":79,"href":"https:\/\/elos.vc\/site\/en\/wp-json\/wp\/v2\/pages\/2769\/revisions"}],"predecessor-version":[{"id":4261,"href":"https:\/\/elos.vc\/site\/en\/wp-json\/wp\/v2\/pages\/2769\/revisions\/4261"}],"wp:attachment":[{"href":"https:\/\/elos.vc\/site\/en\/wp-json\/wp\/v2\/media?parent=2769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}