Hello! We're glad you're interested! Before creating your account on ELOS, please take some time to read our Terms of Use and learn the rules that govern our relationship with you.
Below we will clarify some points that we consider important. Should any questions remain about any points discussed or not in this document, please do not hesitate to contact us at atendimento@mconf.com or through our social networks.
In this instrument, we understand the expressions below in accordance with the following definitions:
USERS: MCONF TECNOLOGIA LTDA, a limited liability company, registered with the CNPJ under No. 17.466.795/0001-20, headquartered in the city of Porto Alegre, State of Rio Grande do Sul, at Avenida Ipiranga, nº 321/301, CEP 90160-092, provider of the services offered by the PLATFORM, the PORTAL, and the IMMERSIVE.
MCONF: Software in a cloud computing format, called ELOS IMMERSIVE, available on a website, offered by USERS and ownership, operation and liability of USERS, where the USERS, SUBSCRIBER USERS It is THIRD PARTY USERS can view and use the services offered by USERS , based on permissions established in accordance with and in accordance with the plans and/or contracts established in this document and in its aforementioned complementary documentation.
PORTAL, PLATAFORM: Software in a cloud computing format, called ELOS IMMERSIVE, available on a website, offered by USERS and ownership, operation and liability of USERS, where all USERS It is SUBSCRIBER USERS can view and use the services offered by USERS in the software PORTAL, PLATAFORM, based on permissions established in accordance with and in accordance with the plans and/or contracts established in this document and in its aforementioned complementary documentation. Its purpose is to manage access to USERS It is SUBSCRIBER USERS The MCONF, bem como de gerenciar os cadastros dos mesmos.
IMMERSIVE: Software in a cloud computing format, called ELOS IMMERSIVE, available on a website, offered by USERS, where some USERS of different types can view and use the services offered by USERS in the software IMMERSIVE software and, in some cases, in the MCONF, based on permissions established in accordance with and in accordance with the plans and/or contracts established in this document and in its aforementioned complementary documentation. Its purpose is to manage access to USERS of different types to the MCONF, in addition to offering its own resources for interaction between said USERS.
USER: Individual or legal entity with active and valid registration in the PORTAL, PLATAFORM and with permission to access the resources offered therein, as well as access to MCONF and its functionalities, as provided in this document.
SUBSCRIBER USER: Variation of USER who deliberately chooses to hire the services of MCONF and/or PORTAL, PLATAFORM in its premium version, upon full agreement to pay the monetary amounts informed on the official website of the MCONF or, on exceptional occasions and dealt directly with the USERS, agrees with the values established in specific agreements duly registered by contract and/or email.
THIRD PARTY USER: natural or legal person who uses the MCONF and/or the IMMERSIVE from a business definition of a SUBSCRIBER USER or from a USER. The agreements established between THIRD PARTY USERS It is SUBSCRIBER USERS or USERS do not go through procedures involving the USERS. One THIRD PARTY USER will not be registered in PORTAL, PLATAFORM to have access to MCONF ou ao IMMERSIVE. The responsibility for granting and managing access to a THIRD PARTY USER The MCONF ou ao IMMERSIVE It's from SUBSCRIBER USER or USER.
CONTENT: Any and all digital files, in any format, supported by MCONF, and made available here, as well as all images and texts produced or reproduced by all variations of USERS while using the MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE.
DATA PROCESSING: Every operation carried out by USERS with personal data of USERS in all its variations, such as those referring to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination or extraction.
LGPD: Lei Geral de Proteção de Dados (BR) 13,709/2018 (General Data Protection Law of Brazil).
DATA PROTECTION OFFICER (DPO): Pedro Henrique Branco de Oliveira, whose contact email is dpo.mconf@silvalopes.adv.br , appointed by USERS to act as a communication channel between the controller, data subjects and the National Data Protection Authority (ANPD). Clique aqui para visualizar a carta de nomeação.
This instrument regulates the conditions of access and/or use of the services of MCONFfor the maintenance and proper performance of the functionalities of the PORTAL, PLATAFORM and the IMMERSIVE, being a contract between the USERS or SUBSCRIBER USERS and the USERS. Accessing and/or using our services expressly indicates that you agree and understand all the terms and conditions contained herein and the legal provisions applicable to the species.
By accepting the terms of this instrument, the referred USERS of all types expressly authorize the USERS of their data by MCONFfor the maintenance and proper performance of the functionalities of the PORTAL, PLATAFORM and the IMMERSIVE.
The referred users, hereby, express their complete consent to the sharing of data collected and processed by USERSunder the terms of this instrument, with other companies that are part of its economic group or are its service providers.
Data is collected through cookies, as well as through commercial service channels via email and/or form submissions, and during the use of the software.
Those referred USERS understand and agree that the USERS will consider the access and/or use of the services available on the platform as acceptance of these terms and all other relevant legal provisions.
If you DO NOT AGREE with the terms of use provided in this instrument, DO NOT click on “Create an account” nor connect with your social network account, access, view, download, or in any way use any page, content, information, or service of the MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE.
When using the MCONF, by the THIRD PARTY USERS, occur through the bond that the THIRD PARTY USERS have with a SUBSCRIBER USER or USER, these Terms of Use will be in addition to the specific agreements between SUBSCRIBER USERS or USERS and yours THIRD PARTY USERS, and there may be no divergence in these agreements from these Terms of Use, the Privacy Policy or the Information Security Policy of USERS.
The USERS is a private company that offers ELOS, a system that enables all types of USERS, in all its variations, hold online video collaboration conferences in real time, as well as make digital files available and access the content of the conference held, for as long as it remains available on the MCONF or in PORTAL, PLATAFORM or in IMMERSIVE.
Thus, through this document, all types of USERS declare that they will not impute any liability to MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE.
When accessing and/or using the MCONF and/or the PORTAL, PLATAFORM and/or the IMMERSIVE, you USERS, in all its variations, may share different CONTENTS, including, but not limited to: files, email addresses, conference recordings and other materials. Such data is the property of the USERS and not give USERS.
The use of MCONF, do PORTAL, PLATAFORM and the IMMERSIVE are permitted for people over 18 years of age. Any use by minors must be done under the supervision of a legal guardian, who assumes and agrees with all provisions contained in this document.
The USERS enables those referred to USERS have access to various resources and functionalities available on the MCONF and/or in PORTAL, PLATAFORM and/or in IMMERSIVEYou can use some resources for free and other resources for a fee.
The USERS poderá, a seu único e exclusivo critério, condicionar o acesso a determinadas funcionalidades da MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE ao pagamento de planos. Os USERS de todas modalidades entendem que nem todos os recursos disponíveis na MCONF, no PORTAL, PLATAFORM and in IMMERSIVE são gratuitos, podendo a USERS ALTERNATE THE VALUES AND FUNCTIONALITIES THAT EACH PLAN INCLUDES.
YOU SUBSCRIBER USERS It is USERS may receive notifications of advertisements, as well as messages, from USERS. Notifications sent to those referred USERS may occur through different means of communication, such as, but not limited to: email, SMS, push notifications, posts on MCONF, no PORTAL, PLATAFORM and in IMMERSIVE.
This Terms of Use grants USERS, in all its forms, a personal, worldwide, revocable, non-exclusive and non-transferable license to use the MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE, sendo certo que os referidos USUÁRIOS não poderão utilizar e nem permitir o acesso e/ou uso da MCONF, do PORTAL, PLATAFORM and the IMMERSIVE for any other purpose that is not expressly provided for in this Terms of Use. Therefore, the aforementioned USERS, without any limitation: copy, modify, distribute, sell or rent the services made available by USERS and made possible by MCONF and/or by PORTAL, PLATAFORM and/or by IMMERSIVE. However, the SUBSCRIBER USER poderá, sem restrições, preferencialmente em termos previamente acordados com a USERS, integrar a MCONF to a third-party system (for example, Moodle) through an integration key, with the SUBSCRIBER USER responsible for the good use of MCONF through the integration key.
It is the responsibility of USERS of all modalities have access to the necessary technology to ensure the proper functioning of the MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE, incluindo acesso à internet. A falta de acesso às devidas tecnologias indicadas e recomendadas pela USERS may result in the impossibility of using the MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE. A lista de requisitos pode ser encontrada no endereço elos.vc/ajuda.
When using the features of the MCONF, do PORTAL, PLATAFORM and the IMMERSIVE No variation of USERS: (i) usar linguajar de baixo calão, ofensivo ou com sentido dúbio; (ii) realizar comentários difamatórios, contra qualquer pessoa física (viva ou falecida) ou jurídica; (iii) realizar comentários ou publicar imagens que possam infringir direitos de terceiros, sejam contrários à moral e aos bons costumes, que incitem a violência, o ódio, o sexismo, o racismo, que façam alusão a pornografia, pedofilia, armas, drogas e demais conteúdos perturbadores ou ilegais;
The USERS reserves the right to block the USERS of any modality and to remove content that violates these Terms of Use or is of an illicit nature, to this end by carrying out constant and active monitoring of the MCONF, do PORTAL, PLATAFORM and the IMMERSIVE.
In case any USER de qualquer modalidade ou mesmo qualquer outra pessoa identifique atos e/ou conteúdos de natureza ilícita ou que estejam violando este Termo de Uso, denúncias podem ser feitas para a USERS, através do e-mail atendimento@mconf.com.
You USERS of all modalities authorize the USERS to use your data to carry out statistical and other studies that may be published in aggregate form in different public media. The personal data of those referred USERS may never be shared with the general public in order to identify those USERS, nor will they be shared in a manner other than that provided for in this instrument and in a manner not authorized by their respective owners. To read the full Privacy Policy of USERS, complementar a estes Termos de Uso, acessar o endereço elos.vc/site/privacidade
You USERS of all modalities exempt the USERS of any liability arising from misuse of the MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE and for damages of any nature that may arise from the transmission, dissemination, availability, reception, obtaining or access to information. Likewise, regardless of the modality, free or paid, no warranty, implicit or explicit, of any nature is offered, either in relation to its operation or in relation to the availability of information.
Any damage, in any capacity, resulting from misuse, accident, malpractice, imprudence or negligence by USERS of any variation, in the use of MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE, is the exclusive responsibility of the aforementioned USERS, without any liability, joint or subsidiary, and in any capacity, of USERS.
The USERS will not assume any responsibility for damage to USERS of any variation resulting from unauthorized changes to the MCONF and/or in PORTAL, PLATAFORM and/or in IMMERSIVE, such as system invasions, viruses, and other harmful elements. Still, the USERS will not assume any responsibility for the decisions of said USERS, based on the use of the functionalities of the MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE.
You USERS of all modalities declare to be aware that small programming defects are common to all software, thus exempting the USERS, from any liability for damages resulting from such usual defects, limiting the liability of USERS to correct these small programming defects.
You SUBSCRIBER USERS It is USERS agree to yield to USERS the rights to use your personal image for the purposes of operating the MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE and publicizing the USERS and its products, using its own or third-party communication channels.
To the SUBSCRIBER USERS It is USERS register on the PORTAL, PLATAFORM, they will provide the USERS, as well as allowing the processing of the following data: full name of the individual/company name, email address, CPF/CNPJ and full address (street, number, complement, neighborhood, city, state, country and zip code).
The collection and processing of data from these USERS aims to identify them, as well as enable them to correctly use the MCONF and the PORTAL, PLATAFORM and the IMMERSIVE, e, com isto, a MCONF poderá assegurar a boa qualidade dos serviços contratados.
By consenting to the terms of this instrument and our Privacy Policy, SUBSCRIBER USERS It is USERS expressly declare that they are aware that the collection of their data is essential for the proper functioning of the MCONF, do PORTAL, PLATAFORM and the IMMERSIVE.
The creation of more than one registration per person is expressly prohibited. SUBSCRIBER USER or by USER at the PORTAL, PLATAFORM. In case of multiple registrations created by a single USER in any modality, the USERS reserves the right, at its sole discretion, without compensation and without the need for prior consent or communication, to disable all existing registrations in this name USER, and may not accept new registration of the aforementioned USER at the PORTAL, PLATAFORM. Exceptionally, it may occur USERS guide SUBSCRIBER USERS to create additional registrations, following specific guidelines, in order to cover technical needs for the adequate provision of services in the MCONF and/or in PORTAL, PLATAFORM. Such cases will be expressly communicated directly by USERS for the aforementioned USER.
It is necessary to complete all the data requested by the PORTAL, PLATAFORM at the time of registration so that SUBSCRIBER USERS It is USERS are qualified to use the MCONF and the PORTAL, PLATAFORM. Still, the SUBSCRIBER USER or USER access through an account on the Facebook or Google platforms, filling in the other data that the PORTAL, PLATAFORM and/or the MCONF point out as necessary.
It is the sole responsibility of SUBSCRIBER USERS It is USERS provide, update and guarantee the veracity of registration data, not being the responsibility of USERS any type of civil and criminal liability resulting from untrue, incorrect or incomplete data provided by the aforementioned USERS.
The USERS reserves the right to use all valid and possible means to identify your USERSin all its forms, as well as requesting additional data and documents that are considered relevant in order to verify the data provided. In this case, the use of PORTAL, PLATAFORM, da MCONF and the IMMERSIVE by those mentioned USERS is subject to the sending of any documents and data requested.
O SUBSCRIBER USER or USER acessará a sua conta no PORTAL, PLATAFORM through a login and password, committing not to inform third parties of this data, being fully responsible for the use made of them.
You USERS of all modalities undertake to notify the USERS immediately, through the contact channels maintained by USERS at the PORTAL, PLATAFORM and on MCONF, regarding any unauthorized use of your account. The referred USER You will be solely responsible for the operations carried out on your account, as access will only be possible through the use of a password that you know exclusively.
All the USERS may request information about the data collected and processed by USERS, de forma gratuita, através de envio de mensagem para lgpd@mconf.com, podendo requisitar a edição ou exclusão destas informações a qualquer tempo.
Under no circumstances will the assignment, sale, rental or other form of transfer of the account be permitted. SUBSCRIBER USER or USER.
At its sole discretion, USERS may exclude, disable, suspend, block, for an indefinite period of time, without prior notice or compensatory compensation, registrations of any type of USERS that violate the terms of this instrument or current legislation.
The USERS reserves the right not to allow new registration of USERS of any modality that have already been cancelled, disabled, blocked, excluded or suspended from the PORTAL, PLATAFORM. The creation of new registrations by people whose original registrations have been canceled, blocked, disabled, excluded or suspended for violations of the company's policies will also not be permitted. USERS or current legislation.
The USERS reserves the right to, unilaterally, without prior notice, consent or compensation, refuse any registration request from a USER SUBSCRIBER or USER at the PORTAL, PLATAFORM, as well as canceling, disabling, blocking, deleting or suspending the use of a previously accepted registration.
USERS de qualquer modalidade que venham a fazer uso do IMMERSIVE em combinação com a MCONF o farão por intermédio de um sistema terceiro integrado ao IMMERSIVE, sendo responsabilidade do SUBSCRIBER USER operador do sistema terceiro o gerenciamento do acesso de seus clientes e usuários ao IMMERSIVE e à MCONF nele configurada. Para fins de uso do IMMERSIVE não é necessário cadastro no PORTAL, PLATAFORM. Exceções a este princípio serão tratadas em acordo contratual, devidamente assinado entre todas partes envolvidas.
To the SUBSCRIBER USERS It is USERS The MCONF, O PORTAL, PLATAFORM and the IMMERSIVE offer the following functionalities:
Creation of videoconference rooms;
Provision of interactivity tools within the rooms;
Recording of video conferences;
Invitations and appointments;
Room customization;
Integração com ambientes de aprendizagem virtual;
Reports on the use of the platform and functionalities.
Ambiente virtual interativo para conexão entre usuários e acesso a salas de aula virtuais.
The availability of the features of the MCONF, do PORTAL, PLATAFORM and the IMMERSIVE, as described above, will depend on the account chosen and contracted by the USER or SUBSCRIBER USER next to USERS, disponíveis em elos.vc/site/planos-assinatura.
To the THIRD PARTY USERS The MCONF offers the functionality of providing interactivity tools within the rooms, noting that these functionalities are still subject to agreements signed between the THIRD PARTY USERS and the SUBSCRIBER USERS or USERS who are responsible for the room from which the THIRD PARTY USER is being used.
The USERS may at any time, without the need for prior notice or compensation, edit and/or delete existing functionalities, as well as include new functionalities to the MCONF, ao PORTAL, PLATAFORM and to IMMERSIVE.
The MCONF, O PORTAL, PLATAFORM and the IMMERSIVE are available through this document, through a temporary, limited, non-exclusive, non-transferable and revocable Software Use License, unless signed with the USERS.
O SUBSCRIBER USER will make payment using electronic means duly specified at the time of contracting, and the USERS may modify payment methods in the future and choose which payment method can be used by each SUBSCRIBER USER.
Os planos de assinatura disponíveis no endereço elos.vc/site/planos-assinatura podem ser assinados e gerenciados via PORTAL, PLATAFORM and will follow the business conditions detailed at the aforementioned email address. For other types of subscription and/or contracts with exceptional conditions, contact must first be made directly with the USERS, using the contact channels published on the aforementioned email address, so that the contract can be agreed between the parties, case by case.
For SUBSCRIBER USERS in the postpaid modality, domiciled in national territory, USERS will forward a charge via bank slip in the subsequent month, with an amount related to that consumed in the period referring to the previous month.
For SUBSCRIBER USERS in the prepaid modality, domiciled in national territory, A USERS will forward a charge via bank slip at the beginning of the current month, related to contracted consumption.
For SUBSCRIBER USERS In pre- and post-paid modalities, domiciled outside Brazil, the charge will be made by credit card. The billing period varies depending on the contracted plan and will be informed in the billing period. PORTAL, PLATAFORM during the hiring process.
If SUBSCRIBER USER contract the prepaid plan in the middle of the month, a charge will be made at the time of contracting for proportional use until the end of the month. In all cases, the minimum service fee, if defined, must be respected.
If SUBSCRIBER USER contract the postpaid plan in the middle of the month, a proportional charge will be made at the beginning of the subsequent month for proportional usage until the end of the subscription month. In all cases, the minimum service fee, if defined, must be respected.
Para fins de faturamento, uma sessão, reunião ou aula será considerada de teste quando sua duração for inferior a 30 minutos, contar com a participação de apenas um USER de qualquer modalidade e não houver gravação. Sessões que apresentarem características divergentes dessas condições serão computadas para fins de faturamento, podendo inclusive gerar cobranças adicionais caso excedam os limites do plano inicialmente contratado.
Payments for services contracted in MCONF and/or in PORTAL, PLATAFORM and/or in IMMERSIVE will be processed through the Iugu platform or the Conta Azul platform, as determined by the USERS, it is necessary that all SUBSCRIBER USERS também leiam e concordem com os termos de uso e serviços da plataforma que lhe for imputada, através dos endereços eletrônicos iugu.com/juridico/politica-de-privacidade e ca.contaazul.com/termos/privacidade/.
When contracting the service provided by USERS, O SUBSCRIBER USER expressly indicates that you have read and accepted all the conditions present in this instrument and in the specific terms of use and services of the Iugu or Conta Azul platform.
Any dispute over payments made through the Iugu or Conta Azul platforms must be resolved only between the SUBSCRIBER USERS and the respective platform, not being subject to USERS any responsibility for processing payments made on these platforms.
Payment details provided by SUBSCRIBER USERS will be saved in the database of the Iugu or Conta Azul platforms, and the SUBSCRIBER USER request the deletion of your payment data from the aforementioned database after the transaction has been completed, and to this end, you must inform, when requested by the payment platform, that the payment data will only be used in that transaction, and does not need to be saved for subsequent transactions. A USERS does not have access to the payment details provided by SUBSCRIBER USERS.
You SUBSCRIBER USERS It is USERS are solely responsible for the use of your account, therefore, we recommend that you do not share such information with third parties and, if this information is, for any reason, lost or stolen, the SUBSCRIBER USERS It is USERS must immediately inform the USERS, através do contato: atendimento@mconf.com, a fim de que se possa solucionar o caso.
It is the responsibility of USERS, in all its variations, have and maintain equipment and structures that respect the minimum requirements for the use of the services offered by USERS.
The MCONF, O PORTAL, PLATAFORM and the IMMERSIVE may not be used for a purpose other than that for which they were made available by USERS, so it will not be allowed:
Improperly disclose, use or modify the data of others USERS of any modality;
Transmit or send information of any nature that may incite, induce or promote discriminatory attitudes, violent or criminal messages that violate good customs, morals or even contradict public order;
Change, delete and/or corrupt data and information of third parties or USERS; It is,
Violating the privacy of any USERS.
Any failure to comply with the obligations described above will result in suspension or even exclusion from the SUBSCRIBER USER or USER of PORTAL, PLATAFORM e/ou da MCONF and/or IMMERSIVE according to the seriousness of the facts to be investigated, without any prior notice or interpellation.
The USERS is not responsible for intrusions, improper access, tampering, manipulation or deletion of your data, whether carried out by authorized third parties or not by the USERS of any modality. A USERS has no obligation to store or provide logs or records of connection and access to the application eventually directed to your account on the system.
The USERS is not obliged to make or provide backup copies (“Backups”) of your data stored on the MCONF and/or in PORTAL, PLATAFORM and/or in IMMERSIVE, falling to the USER of any modality, use the tools available in the MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE to export your data whenever it suits you.
The USERS somente será responsabilizada por prejuízos incidentais, especiais, indiretos ou consequentes se restar comprovado que eles decorreram de falha na prestação dos serviços objeto do presente contrato, ou ainda da inobservância das regras da LGPD. Os danos decorrentes da inabilidade de USERS of any modality in using the MCONF and/or the PORTAL, PLATAFORM and/or IMMERSIVE fall exclusively on them.
You USERS of any modality expressly acknowledge that they do not have any industrial and/or intellectual property rights over any component, creation, computer program, design, or any other item available on the MCONF, no PORTAL, PLATAFORM and in IMMERSIVE, these being the exclusive property of USERS.
The USERS reserves the right, at any time and at its sole discretion, to modify the access conditions to the MCONF, ao PORTAL, PLATAFORM and to IMMERSIVE, changing their designs and/or their forms of presentation, including or suppressing functionalities and/or information, or making any other change, of any kind, without this resulting in any right of the USERS of any form to claim losses and damages, on any account.
From the moment the USER become a SUBSCRIBER USER, O USER SUBSCRIBER becomes our client, and as such, authorizes the USERS to place your company name and logo on our website and other communications with third parties. If SUBSCRIBER USER cancele a assinatura da PLATAFORMA and/or IMMERSIVE, we will understand that the SUBSCRIBER USER You are no longer our client and this authorization will be automatically cancelled.
The USERS will provide support to USERS of any modality, MCONF, do PORTAL, PLATAFORM and/or IMMERSIVE, exclusivamente em horário comercial (09h00 – 17h00 horário de Brasília, de segunda a sexta-feira, exceto feriados) através do e-mail suporte@mconf.com, do endereço elos.vc/ajuda e em suas redes sociais oficiais. Nas solicitações de suporte, a USERS You will have up to 72 (seventy-two) working hours to respond.
By not providing service on national holidays, state holidays in Rio Grande do Sul and municipal holidays in Porto Alegre, the USERS divulgará com antecedência na página oficial do Instagram (instagram.com/somos.mconf) os períodos em que não haverá expediente, ou seja, períodos de tempo que não são contabilizados como tempo decorrido para proceder respostas.
Those referred USERS poderão acessar vídeos tutoriais e materiais de treinamento online através do site elos.vc/ajuda.
O SUBSCRIBER USER of the post-paid modality that contracted directly through the PORTAL, PLATAFORM You can cancel your subscription at any time by managing your subscription on PORTAL, PLATAFORM. Upon cancellation, the SUBSCRIBER USER You will receive a charge proportional to the usage made from the beginning of the month when the last charge was made, until the end of the month in which the plan was canceled.
O SUBSCRIBER USER of the prepaid modality that made the contract directly through the PORTAL, PLATAFORM You can cancel your subscription at any time by managing your subscription on PORTAL, PLATAFORM. When confirming the cancellation, the SUBSCRIBER USER You will still be able to enjoy your plan during the contracted and paid period. At the end of the contracted period, the service will be automatically cancelled.
SUBSCRIBER USERS post or prepaid, after canceling their subscriptions and becoming USERS, you can still access it via PORTAL, PLATAFORM your billing information from previous months.
SUBSCRIBER USERS pós ou pré-pagos, quando houver contrato firmado entre estes e a USERS, devem respeitar também as disposições tratadas no referido documento, não substituindo as disposições previstas nestes Termos de Uso nem na Política de Privacidade nem na Política de Segurança da Informação da USERS.
O SUBSCRIBER USER understand that closing your account on MCONF It is PORTAL, PLATAFORM will only be carried out by USERS If SUBSCRIBER USER have no financial issues.
Para o cancelamento de contratação do IMMERSIVE, as condições específicas serão acordadas estritamente em contrato firmado entre a USERS e o USUÁRIO SUBSCRIBER.
O SUBSCRIBER USER and the USER can stop using the PORTAL, PLATAFORM and the MCONF at any time by deleting your account. This will only be possible if the aforementioned USER do not have any financial issues with the USERS. A USERS also reserves the right to suspend or terminate the offering of the MCONF and/or PORTAL, PLATAFORM at any time, at our discretion and without prior notice.
The data stored in USERS include only recordings that the SUBSCRIBER USER or USER generate and access statistics for you and your THIRD PARTY USERSwhen these exist. Documents, texts, and media of any kind shared during a conference that have not been recorded will not be stored by the USERS.
During the period that the USER is a SUBSCRIBER USER, your recordings will be kept for a maximum period of 6 (six) months on our servers. During this period the SUBSCRIBER USER You will have the option to export the recordings, and you can even host them on other servers or services. After 6 (six) months of recording recordings, the USERS may, unilaterally and at its sole discretion, remove recordings from its database.
You SUBSCRIBER USERS It is USERS are obliged to keep their registration data updated, as well as informing any changes made, especially their payment and billing details, when applicable, as well as their email address and telephone number, which will be the main channels of communication between the USERS and the SUBSCRIBER USERS It is USERS.
The USERS You may change this instrument at any time, simply by publishing a revised version on our website. For this reason, we strongly recommend that you always visit this section of our website and read it periodically. However, to contribute to a good relationship, we will also send an email informing you of these changes.
To handle cases involving USERS of any modality located outside the Brazilian national territory, the USERS has a specific channel to resolve doubts and/or receive requests of an extraterritorial nature, which are handled exclusively by initial communication via email to the address
All materials, patents, brands, registrations, domains, names, privileges, creations, images and all rights connected and related to the MCONF, com o PORTAL, PLATAFORM It is like IMMERSIVE and developed by USERS are and will remain the sole and exclusive property of USERS, agreeing with the USERS of any modality not to perform an act or fact that, in any way, harms the rights provided for herein nor to claim any right or privilege over them, under the terms of Law No. 9,610/98.
You USERS of any modality agree that they will not do, attempt to do, or help anyone to do any type of reverse engineering or attempt to access the source code and structure of the database, in relation to MCONF nor to PORTAL, PLATAFORM nor to IMMERSIVE.
Comments and suggestions from USERS of any modality are very welcome and can generate innovations or implementations that can be incorporated into the MCONF and/or to PORTAL, PLATAFORM and/or to IMMERSIVE, but this will not give USERS any type of right over them. You USERS of any modality do not and will not have any direct or indirect ownership, title or interest in the MCONF or in PORTAL, PLATAFORM or in IMMERSIVE or in USERS.
Taxes, fees, tariffs and contributions levied on operations carried out through the MCONF and/or PORTAL, PLATAFORM and/or IMMERSIVE, as the case may be, will be borne by the party responsible for their collection, in accordance with the Law.
This instrument does not establish between the parties any form of partnership, employment relationship, joint, subsidiary and/or joint liability, nor can it be understood as a mandate or agency.
O presente instrumento constitui o entendimento integral entre os USUÁRIOS de qualquer modalidade e a USERS and is governed by Brazilian Laws, with the forum of the city of Porto Alegre – RS being elected as the only one competent to resolve issues arising from this instrument, with express waiver of any other forum, however privileged it may be.
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