Olá! Que bom contar com seu interesse! Antes de criar sua conta no ELOS, tire um tempo para ler nossos Termos de Uso e conhecer as regras que regem nossa relação com você.
Below we will clarify some points that we consider important. Should any questions remain about any points discussed or not in this document, please do not hesitate to contact us at atendimento@mconf.com or through our social networks.
In this instrument, we understand the expressions below in accordance with the following definitions:
In this instrument, we understand the expressions below according to the following definitions: MCONF: MCONF TECNOLOGIA LTDA, a limited liability company, registered with the CNPJ under No. 17.466.795/0001-20, headquartered in the city of Porto Alegre, State of Rio Grande do Sul, at Avenida Ipiranga, nº 321/301, CEP 90160-092, provider of the services offered by the PLATFORM, the PORTAL, and the IMMERSIVE.
PLATFORM: Software in a cloud computing format called ELOS, available on a website, offered by MCONF and owned, operated, and under the responsibility of MCONF, where USERS, SUBSCRIBER USERS, and THIRD-PARTY USERS can view and use the services offered by MCONF in the ELOS software, based on permissions established in accordance with the plans and/or contracts set forth in this document and its respective complementary documentation.
PORTAL: Software in a cloud computing format called ELOS PORTAL, available on a website, offered by MCONF and owned, operated, and under the responsibility of MCONF, where all USERS and SUBSCRIBER USERS can view and use the services offered by MCONF in the PORTAL software, based on permissions established in accordance with the plans and/or contracts set forth in this document and its respective complementary documentation. Its purpose is to manage the access of USERS and SUBSCRIBER USERS to the PLATFORM, as well as to manage their registrations.
IMMERSIVE: Software in a cloud computing format, called ELOS IMMERSIVE, available on a website, offered by MCONF, where some USERS of different types can view and use the services offered by MCONF in the IMMERSIVE software and, in some cases, in the PLATFORM software, based on permissions established in accordance with the plans and/or contracts set forth in this document and its respective complementary documentation. Its purpose is to mediate the access of USERS of different types to the PLATFORM, in addition to offering its own resources for interaction between said USERS.
USER: An individual or legal entity with an active and valid registration in the PORTAL and with permission to access the resources offered therein, as well as access to the PLATFORM and its features, as provided in this document.
SUBSCRIBER USER: A type of USER who deliberately chooses to subscribe to the services of the PLATFORM and/or the PORTAL in their premium version, upon full agreement to pay the monetary amounts informed on the official website of the PLATFORM or, on exceptional occasions and dealt with directly with MCONF, agrees to the values established in specific agreements duly recorded by contract and/or email.
THIRD-PARTY USER: An individual or legal entity who uses the PLATFORM and/or the IMMERSIVE based on a business definition of a SUBSCRIBER USER or a USER. The agreements established between THIRD-PARTY USERS and SUBSCRIBER USERS or USERS do not involve procedures with MCONF. A THIRD-PARTY USER will not be registered in the PORTAL to access the PLATFORM or the IMMERSIVE. The responsibility for granting and managing the access of a THIRD-PARTY USER to the PLATFORM or the IMMERSIVE lies with the SUBSCRIBER USER or USER.
CONTENT: Any and all digital files, in any format supported by the PLATFORM, and made available therein, as well as all images and texts produced or reproduced by all types of USERS during the use of the PLATFORM and/or the PORTAL and/or the IMMERSIVE.
DATA PROCESSING: Any operation performed by MCONF with the personal data of all types of USERS, such as those referring to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination, or extraction.
LGPD: Lei Geral de Proteção de Dados (BR) 13,709/2018 (General Data Protection Law of Brazil).
DATA PROTECTION OFFICER (DPO): Pedro Henrique Branco de Oliveira, whose contact email is dpo.mconf@silvalopes.adv.br , appointed by MCONF to act as a communication channel between the controller, data subjects, and the National Data Protection Authority (ANPD). Click here to view the appointment letter.
Este instrumento regula as condições de acesso e/ou uso dos serviços da PLATAFORMA,do PORTAL e do IMERSIVO, sendo um contrato entre os USUÁRIOS ou USUÁRIOS ASSINANTES e a MCONF. O acesso e/ou utilização de nossos serviços indica expressamente que você concorda e compreende todos os termos e condições contidos neste instrumento e as disposições legais aplicáveis à espécie.
Ao aceitar os termos do presente instrumento, os referidos USUÁRIOS de todas modalidades autorizam expressamente o tratamento de seus dados pela MCONF para manutenção e bom desempenho das funcionalidades da PLATAFORMA,do PORTAL e do IMERSIVO.
Os referidos usuários, neste ato, manifestam o seu completo consentimento para o compartilhamento dos dados coletados e tratados pela MCONF, nos termos deste instrumento, com outras empresas que façam parte de seu grupo econômico, ou que sejam suas prestadoras de serviço.
Data is collected through cookies, as well as through commercial service channels via email and/or form submissions, and during the use of the software.
Those referred USERS understand and agree that the MCONF. will consider the access and/or use of the services available on the platform as acceptance of these terms and all other relevant legal provisions.
Caso você NÃO CONCORDE com os termos de uso previstos neste instrumento, NÃO clique em “Criar uma conta” nem se conecte com sua conta de rede social, acesse, visualize, baixe ou utilize de qualquer forma nenhuma página, conteúdo, informação ou serviços da PLATAFORMA e/ou do PORTAL e/ou do IMERSIVO.
Quando a utilização da PLATAFORMA, por parte dos USUÁRIOS TERCEIROS, ocorrer por intermédio do vínculo que os USUÁRIOS TERCEIROS têm com um USUÁRIO ASSINANTE ou USUÁRIO, a estes Termos de Uso estarão somados os acordos específicos entre USUÁRIOS ASSINANTES ou USUÁRIOS e seus USUÁRIOS TERCEIROS, não podendo nesses acordos existir divergência nem destes Termos de Uso, nem da Política de Privacidade nem da Política de Segurança da Informação da MCONF.
A MCONF é uma empresa privada que oferece o ELOS, um sistema que possibilita aos USUÁRIOS, em todas suas variações, realizarem conferências online de vídeo-colaboração em tempo real, bem como disponibilizarem arquivos digitais e acessarem o teor da conferência realizada, pelo tempo em que esta permanecer disponível na PLATAFORMA ou no PORTAL ou no IMERSIVO.
Assim, através deste documento, todas variações de USUÁRIOS declaram que não imputarão nenhum tipo de responsabilidade à MCONF que não diga respeito exclusivamente às funcionalidades e bom funcionamento da PLATAFORMA e/ou do PORTAL e/ou do IMERSIVO.
Ao acessar e/ou usar a PLATAFORMA e/ou o PORTAL e/ou o IMERSIVO, os USUÁRIOS, em todas suas variações poderão compartilhar diversos CONTEÚDOS, incluindo, mas não se limitando a: arquivos, endereços de e-mail, gravações de conferências e outros materiais. Tais dados são de propriedade dos próprios USUÁRIOS e não da MCONF.
The use of the PLATFORM, the PORTAL, and the IMMERSIVE is permitted for individuals over 18 years of age. Any use by minors must be done under the supervision of a legal guardian, who assumes and agrees to all provisions contained in this document.
MCONF allows the referred USERS to access various resources and features available on the PLATFORM and/or the PORTAL and/or the IMMERSIVE, allowing the use of some resources for free and others on a paid basis.
MCONF may, at its sole and exclusive discretion, condition access to certain features of the PLATFORM and/or the PORTAL and/or the IMMERSIVE upon payment of plans. USERS of all types understand that not all resources available on the PLATFORM, the PORTAL, and the IMMERSIVE are free, and MCONF may change the prices and features included in each plan.
SUBSCRIBER USERS and USERS may receive advertising notifications, as well as messages, from MCONF. Notifications sent to said USERS may occur through different means of communication, such as, but not limited to: email, SMS, push notifications, and posts on the PLATFORM, the PORTAL, and the IMMERSIVE.
These Terms of Use grant all types of USERS a personal, worldwide, revocable, non-exclusive, and non-transferable license to use the PLATFORM and/or the PORTAL and/or the IMMERSIVE. It is understood that said USERS may not use or permit access to and/or use of the PLATFORM, the PORTAL, and the IMMERSIVE for any purpose not expressly provided for in these Terms of Use. Therefore, said USERS are not permitted, without any limitation, to: copy, modify, distribute, sell, or rent the services provided by MCONF and made available through the PLATFORM and/or the PORTAL and/or the IMMERSIVE. However, the SUBSCRIBER USER may, without restrictions, and preferably under terms previously agreed upon with MCONF, integrate the PLATFORM with a third-party system (e.g., Moodle) through an integration key, with the SUBSCRIBER USER being responsible for the proper use of the PLATFORM through the integration key.
It is the responsibility of all types of USERS to have access to the necessary technologies to ensure the proper functioning of the PLATFORM and/or the PORTAL and/or the IMMERSIVE, including internet access. The lack of access to the technologies indicated and recommended by MCONF may result in the inability to use the PLATFORM and/or the PORTAL and/or the IMMERSIVE. The list of requirements can be found at elos.vc/ajuda.
In the use of the functionalities of the PLATFORM, the PORTAL, and the IMMERSIVE, no type of USER is permitted to: (i) use profane, offensive, or ambiguous language; (ii) make defamatory comments against any individual (living or deceased) or legal entity; (iii) make comments or publish images that may infringe the rights of third parties, are contrary to morality and good customs, that incite violence, hatred, sexism, racism, or that allude to pornography, pedophilia, weapons, drugs, and other disturbing or illegal content.
MCONF reserves the right to block USERS of any type and to remove content that violates these Terms of Use or is illicit in nature, for which it conducts constant and active monitoring of the PLATFORM, the PORTAL, and the IMMERSIVE.
If any USER of any type or any other person identifies illicit acts and/or content or content that violates these Terms of Use, reports can be made to MCONF via the email atendimento@mconf.com .
All types of USERS authorize MCONF to use their data to conduct statistical and other studies that may be published in an aggregated form in different public media. The personal data of the referred USERS will never be shared with the general public in a way that identifies them, nor will it be shared in any manner other than that provided for in this instrument and without authorization from their respective owners. To read the full MCONF Privacy Policy, which is complementary to these Terms of Use, access elos.vc/site/privacidade.
All types of USERS exempt MCONF from any liability arising from the misuse of the PLATFORM and/or the PORTAL and/or the IMMERSIVE and for damages of any nature that may result from the transmission, dissemination, availability, reception, obtaining, or access to information. Likewise, regardless of the modality, free or paid, no warranty of any kind, whether implicit or explicit, is offered, either in relation to its operation or the availability of information.
Any damage, of any kind, resulting from misuse, accident, malpractice, recklessness, or negligence by any type of USER in the use of the PLATFORM and/or the PORTAL and/or the IMMERSIVE, is the exclusive responsibility of said USERS, without any liability, joint or several, of MCONF.
MCONF will not assume any responsibility for damages to any type of USER resulting from unauthorized alterations to the PLATFORM and/or the PORTAL and/or the IMMERSIVE, such as system intrusions, viruses, and other harmful elements. Furthermore, MCONF will not assume any responsibility for the decisions of said USERS based on the use of the functionalities of the PLATFORM and/or the PORTAL and/or the IMMERSIVE.
All types of USERS declare to be aware that minor programming defects are common to all software, thereby exempting MCONF from any liability for damages resulting from such usual defects, limiting MCONF's liability to the correction of these minor programming defects.
SUBSCRIBER USERS and USERS agree to grant MCONF the rights to use their personal image for the purposes of the operation of the PLATFORM and/or the PORTAL and/or the IMMERSIVE and for the promotion of MCONF and its products, using its own or third-party communication channels.
For SUBSCRIBER USERS and USERS to register on the PORTAL, they will provide to MCONF, and permit the processing of, the following data: full name of the individual / company name, email address, CPF/CNPJ, and full address (street, number, complement, neighborhood, city, state, country, and ZIP code).
The collection and processing of these USERS' data aims to identify them, as well as to enable them for the correct use of the PLATFORM, the PORTAL, and the IMMERSIVE, and thereby, MCONF can ensure the high quality of the contracted services.
By consenting to the terms of this instrument and our Privacy Policy, SUBSCRIBER USERS and USERS expressly declare to be aware that the collection of their data is essential for the proper functioning of the PLATFORM, the PORTAL, and the IMMERSIVE.
The creation of more than one account per SUBSCRIBER USER or USER on the PORTAL is expressly forbidden. In the event of multiple registrations created by a single USER of any type, MCONF reserves the right, at its sole discretion, without indemnity and without the need for prior consent or communication, to disable all existing registrations in the name of this USER, and may refuse a new registration from said USER on the PORTAL. Exceptionally, MCONF may instruct SUBSCRIBER USERS to create additional accounts, following specific guidelines, to meet technical needs for the adequate provision of services on the PLATFORM and/or the PORTAL. Such cases will be expressly communicated directly by MCONF to the referred USER.
It is necessary to complete all data requested by the PORTAL at the time of registration so that SUBSCRIBER USERS and USERS are enabled to use the PLATFORM and the PORTAL. Additionally, the SUBSCRIBER USER or USER may log in using an account from the Facebook or Google platforms, filling in any other data that the PORTAL and/or the PLATFORM indicate as necessary.
It is the exclusive responsibility of SUBSCRIBER USERS and USERS to provide, update, and guarantee the truthfulness of their registration data. MCONF bears no civil or criminal liability resulting from untrue, incorrect, or incomplete data provided by said USERS.
A MCONF se reserva o direito de utilizar todos os meios válidos e possíveis para identificar seus USUÁRIOS, em todas suas modalidades, bem como de solicitar dados adicionais e documentos que estime serem pertinentes a fim de conferir os dados informados. Neste caso, o uso do PORTAL, da PLATAFORMA e do IMERSIVO pelos referidos USUÁRIOS fica condicionado ao envio dos documentos e dos dados eventualmente solicitados.
The SUBSCRIBER USER or USER will access their account on the PORTAL via a login and password, committing not to share this information with third parties and being fully responsible for any use made of them.
All types of USERS commit to immediately notifying MCONF, through the contact channels maintained by MCONF on the PORTAL and the PLATFORM, of any unauthorized use of their account. The referred USER will be solely responsible for the operations carried out in their account, as access is only possible with a password of their exclusive knowledge.
All USERS may request information about the data collected and processed by MCONF, free of charge, by sending a message to lgpd@mconf.com , and may request the editing or deletion of this information at any time.
Under no circumstances will the assignment, sale, rental, or any other form of transfer of a SUBSCRIBER USER's or USER's account be permitted.
At its sole discretion, MCONF may delete, disable, suspend, or block, for an indefinite period, without prior notice or indemnity, the registrations of any type of USER who violates the terms of this instrument or the current legislation.
A MCONF se reserva ao direito de não permitir novo cadastro de USUÁRIOS de qualquer modalidade que já tenham sido cancelados, inabilitados, bloqueados, excluídos ou suspensos do PORTAL. Não se permitirá, ainda, a criação de novos cadastros por pessoas cujos cadastros originais tenham sido cancelados, bloqueados, inabilitados, excluídos ou suspensos por infrações às políticas da MCONF ou à legislação vigente.
MCONF reserves the right to, unilaterally, without prior notice, consent, or indemnity, refuse any registration request from a SUBSCRIBER USER or USER on the PORTAL, as well as to cancel, disable, block, delete, or suspend the use of a previously accepted registration.
USERS of any type who use the IMMERSIVE in combination with the PLATFORM will do so through a third-party system integrated with the IMMERSIVE. The SUBSCRIBER USER operating the third-party system is responsible for managing their clients' and users' access to the IMMERSIVE and the PLATFORM configured therein. For the purpose of using the IMMERSIVE, registration on the PORTAL is not necessary. Exceptions to this principle will be addressed in a contractual agreement, duly signed by all parties involved.
To SUBSCRIBER USERS and USERS, the PLATFORM, the PORTAL, and the IMMERSIVE offer the following features:
Creation of videoconference rooms;
Provision of interactivity tools within the rooms;
Recording of video conferences;
Invitations and scheduling;
Room customization;
Integration with virtual learning environments;
Reports on the use of the platform and functionalities.
Interactive virtual environment for connecting users and accessing virtual classrooms.
The availability of the features of the PLATFORM, the PORTAL, and the IMMERSIVE, as described above, will depend on the account chosen and contracted by the USER or SUBSCRIBER USER with MCONF, available at elos.vc/site/planos-assinatura.
To THIRD-PARTY USERS, the PLATFORM offers the feature of providing interactivity tools within the rooms, noting that these features are also subject to agreements made between the THIRD-PARTY USERS and the SUBSCRIBER USERS or USERS responsible for the room being used by the THIRD-PARTY USER.
MCONF may at any time, without the need for prior notice or indemnity, edit and/or delete existing features, as well as include new features to the PLATFORM, the PORTAL, and the IMMERSIVE.
The PLATFORM, the PORTAL, and the IMMERSIVE are available through this document, via a temporary, limited, non-exclusive, non-transferable, and revocable Software Use License, unless a licensing agreement is signed with MCONF.
The SUBSCRIBER USER will make payments using electronic means duly specified at the time of contracting. MCONF may modify the payment methods in the future and choose which payment method may be used by each SUBSCRIBER USER.
The subscription plans available at elos.vc/site/planos-assinatura can be subscribed to and managed via the PORTAL and will follow the business conditions detailed at the aforementioned web address. For other types of subscriptions and/or contracts with exceptional conditions, contact must first be made directly with MCONF, using the contact channels published on the said web address, for the contract to be agreed upon between the parties on a case-by-case basis.
For SUBSCRIBER USERS on a post-paid modality, domiciled in the national territory, MCONF will send an invoice via bank slip in the subsequent month, with the amount related to the consumption of the previous month.
For SUBSCRIBER USERS on a pre-paid modality, domiciled in the national territory, MCONF will send an invoice via bank slip at the beginning of the current month, related to the contracted consumption.
For SUBSCRIBER USERS on pre- and post-paid modalities, domiciled outside Brazil, the charge will be made via credit card. The billing period varies according to the contracted plan and will be informed on the PORTAL itself during the contracting process.
If the SUBSCRIBER USER contracts a pre-paid plan in the middle of the month, a charge will be made at the time of contracting for the proportional use until the end of the month. In all cases, the minimum service fee, if defined, must be respected.
If the SUBSCRIBER USER contracts a post-paid plan in the middle of the month, a proportional charge will be made at the beginning of the subsequent month for the proportional usage until the end of the subscription month. In all cases, the minimum service fee, if defined, must be respected.
For billing purposes, a session, meeting, or class will be considered a test when its duration is less than 30 minutes, has the participation of only one USER of any type, and there is no recording. Sessions that have characteristics different from these conditions will be computed for billing purposes, and may even generate additional charges if they exceed the limits of the initially contracted plan.
Payments for services contracted on the PLATFORM and/or the PORTAL and/or the IMMERSIVE will be processed through the Iugu platform or the Conta Azul platform, as determined by MCONF. It is necessary for all SUBSCRIBER USERS to also read and agree to the terms of use and services of the platform assigned to them, through the web addresses iugu.com/juridico/politica-de-privacidade and ca.contaazul.com/termos/privacidade/.
By contracting the service provided by MCONF, the SUBSCRIBER USER expressly indicates that they have read and accepted all the conditions present in this instrument and in the specific terms of use and services of the Iugu or Conta Azul platform.
Any dispute over payments made through the Iugu or Conta Azul platforms must be resolved solely between the SUBSCRIBER USERS and the respective platform. MCONF bears no responsibility for the processing of payments made on these platforms.
Payment data provided by SUBSCRIBER USERS will be saved in the database of the Iugu or Conta Azul platforms. The SUBSCRIBER USER may request the deletion of their payment data from said database after the transaction is completed. To do so, they must inform, when requested by the payment platform, that the payment data will be used only for that transaction and does not need to be saved for subsequent transactions. MCONF does not have access to the payment data provided by SUBSCRIBER USERS.
SUBSCRIBER USERS and USERS are solely responsible for the use of their account. Therefore, we recommend that they do not share such information with third parties. If this information is, for any reason, lost or stolen, SUBSCRIBER USERS and USERS must immediately inform MCONF via the contact: atendimento@mconf.com , so that the issue can be resolved.
It is the responsibility of all types of USERS to have and maintain equipment and infrastructure that meets the minimum requirements for using the services offered by MCONF.
The PLATFORM, the PORTAL, and the IMMERSIVE may not be used for any purpose other than that for which they were made available by MCONF. Therefore, it will not be permitted to:
Improperly disclose, use or modify the data of others USERS of any modality;
Transmit or send information of any nature that may incite, induce or promote discriminatory attitudes, violent or criminal messages that violate good customs, morals or even contradict public order;
Alter, delete and/or corrupt data and information of third parties or MCONF.; It is,
Violating the privacy of any USERS.
Any breach of the obligations described above will result in the suspension or even exclusion of the SUBSCRIBER USER or USER from the PORTAL and/or the PLATFORM and/or the IMMERSIVE, according to the severity of the facts to be investigated, without any prior notice or interpellation.
MCONF is not responsible for intrusions, unauthorized access, alterations, manipulations, or deletions of your data, carried out by third parties whether authorized or not by USERS of any type. MCONF has no obligation to store or provide logs or records of connection and access to the application that may be directed to your account in the system.
MCONF is not obliged to perform or provide backups of your data stored on the PLATFORM and/or the PORTAL and/or the IMMERSIVE. It is the responsibility of the USER of any type to use the tools available on the PLATFORM and/or the PORTAL and/or the IMMERSIVE to export their data whenever they see fit.
MCONF will only be held liable for incidental, special, indirect, or consequential damages if it is proven that they resulted from a failure in the provision of the services object of this contract, or from non-compliance with the rules of the LGPD. Damages resulting from the inability of any type of USER to use the PLATFORM and/or the PORTAL and/or the IMMERSIVE fall exclusively on them.
USERS of any type expressly acknowledge that they do not have any industrial and/or intellectual property rights over any component, creation, computer program, design, or any other item available on the PLATFORM, the PORTAL, and the IMMERSIVE, these being the exclusive property of MCONF.
MCONF reserves the right, at any time and at its sole discretion, to modify the conditions of access to the PLATFORM, the PORTAL, and the IMMERSIVE, changing their designs and/or presentation forms, including or suppressing functionalities and/or information, or making any other alteration of any kind, without such action resulting in any right for USERS of any type to claim losses and damages, under any title.
From the moment a USER becomes a SUBSCRIBER USER, the SUBSCRIBER USER becomes our client and, as such, authorizes MCONF to place their company name and logo on our website and in other communications with third parties. If the SUBSCRIBER USER cancels their subscription to the PLATFORM and/or the IMMERSIVE, we will understand that the SUBSCRIBER USER is no longer our client, and this authorization will be automatically canceled.
MCONF will provide support to USERS of any type for the PLATFORM, the PORTAL, and/or the IMMERSIVE, exclusively during business hours (09:00 – 17:00 Brasília time, Monday to Friday, except holidays) via the email support@mconf.com , the address elos.vc/ajuda, and on its official social networks. For support requests, MCONF will have up to 72 (seventy-two) business hours to respond.
As we do not provide service on national holidays, state holidays in Rio Grande do Sul, and municipal holidays in Porto Alegre, MCONF will announce in advance on its official Instagram page (instagram.com/somos.mconf) the periods when there will be no business hours, i.e., periods of time that are not counted as elapsed time for responding.
The referred USERS can access tutorial videos and online training materials through the site elos.vc/ajuda.
A SUBSCRIBER USER on a post-paid modality who contracted directly through the PORTAL can cancel their subscription at any time by managing their subscription on the PORTAL. Upon cancellation, the SUBSCRIBER USER will receive an invoice for the proportional use from the beginning of the month when the last charge was made until the end of the month of the plan's cancellation.
A SUBSCRIBER USER on a pre-paid modality who contracted directly through the PORTAL can cancel their subscription at any time by managing their subscription on the PORTAL. Upon confirming the cancellation, the SUBSCRIBER USER may still use their plan for the contracted and paid period. At the end of the contracted period, the service will be automatically canceled.
Post-paid or pre-paid SUBSCRIBER USERS, after canceling their subscriptions and becoming USERS, can still access their billing information for previous months through the PORTAL.
For post-paid or pre-paid SUBSCRIBER USERS, when there is a signed contract between them and MCONF, the provisions of that document must also be respected, which do not substitute the provisions in these Terms of Use, the Privacy Policy, or the Information Security Policy of MCONF.
The SUBSCRIBER USER understands that the termination of their account on the PLATFORM and PORTAL will only be carried out by MCONF if the SUBSCRIBER USER has no outstanding financial obligations.
For the cancellation of an IMMERSIVE contract, the specific conditions will be agreed upon strictly in a contract signed between MCONF and the SUBSCRIBER USER.
The SUBSCRIBER USER and the USER can stop using the PORTAL and the PLATFORM at any time by deleting their account. This will only be possible if the said USER has no outstanding financial obligations with MCONF. MCONF also reserves the right to suspend or terminate the offering of the PLATFORM and/or the PORTAL at any time, at our discretion and without prior notice.
The data stored by MCONF includes only the recordings that the SUBSCRIBER USER or USER generates and the access statistics of them and their THIRD-PARTY USERS, when they exist. Documents, texts, and media of any kind shared during a conference that was not recorded will not be stored by MCONF.
During the period that the USER is a SUBSCRIBER USER, their recordings will be kept for a maximum period of 6 (six) months on our servers. During this period, the SUBSCRIBER USER will have the option to export the recordings, and may even host them on other servers or services. After the 6 (six) month storage period for recordings, MCONF may, unilaterally and at its sole discretion, remove the recordings from its database.
SUBSCRIBER USERS and USERS are obliged to keep their registration data updated, as well as to inform of any changes, especially their payment and billing information, where applicable, and their email address and telephone number, which will be the main channels of communication between MCONF and the SUBSCRIBER USERS and USERS.
MCONF may change this instrument at any time, simply by publishing a revised version on our site. For this reason, we strongly recommend that you always visit this section of our site and read it periodically. However, to contribute to a good relationship, we will also send an email informing you of these changes.
For handling cases involving USERS of any type located outside the national territory of Brazil, MCONF has a specific channel to resolve doubts and/or receive requests of an extraterritorial nature, which are handled exclusively by initial communication via email to the address lgpd@mconf.com
All materials, patents, trademarks, registrations, domains, names, privileges, creations, images, and all related rights connected to the PLATFORM, the PORTAL, and the IMMERSIVE and developed by MCONF are and shall remain the sole and exclusive property of MCONF. USERS of any type agree not to perform any act or fact that, in any way, harms the rights provided herein, nor to claim any right or privilege over them, under the terms of Law No. 9,610/98.
USERS of any type agree that they will not perform, attempt to perform, or help anyone to perform any type of reverse engineering or attempt to access the source code and database structure, in relation to the PLATFORM, the PORTAL, or the IMMERSIVE.
Comments and suggestions from USERS of any type are very welcome and may lead to innovations or implementations that can be incorporated into the PLATFORM and/or the PORTAL and/or the IMMERSIVE, but this will not grant USERS of any type any kind of right over them. USERS of any type do not have and will not have any ownership, title, or direct or indirect interest in the PLATFORM, the PORTAL, the IMMERSIVE, or MCONF.
Taxes, fees, tariffs, and contributions incident on operations carried out through the PLATFORM and/or the PORTAL and/or the IMMERSIVE, as the case may be, will be borne by the party responsible for their collection, in accordance with the Law.
This instrument does not establish between the parties any form of partnership, employment relationship, joint, subsidiary and/or joint liability, nor can it be understood as a mandate or agency.
This instrument constitutes the entire understanding between USERS of any type and MCONF and is governed by Brazilian Laws. The forum of the city of Porto Alegre – RS, is elected as the sole competent jurisdiction to settle issues arising from this instrument, with express waiver of any other forum, however privileged it may be.
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